IT and Business Insights for SMB Solution Providers


Blog Entry
August 7th, 2018 | Karl Palachuk
I had a great time at ChannelCon. And please note for the record that IoT is now clearly a technology you should be paying attention to in our space. How do I know? Because IoTSSA was awarded the Best Start Up at the show. - read more
Blog Entry
May 21st, 2018 | Karl Palachuk
My good friend, fellow coach, and podcasting co-conspirator Richard Tubb has announced a cool three-part webinar series entitled If I were to start an MSP again: The 3 Steps Successful MSPs implement in Operations. This webinar series is in association with Kaseya and kicks off tomorrow! - read more
Blog Entry
April 10th, 2018 | Karl Palachuk
I received this press release and was asked to hold until today. If you have relevant news for the SMB IT community, please let me know. - - - - - - read more
Blog Entry
March 15th, 2018 | Karl Palachuk
I got a memo from my friend Jim Roddy over at WorldPay (Vantiv). They've released a three-part report on their annual 2018 Point of Sale Channel KPI Study. One more installment will be posted next week. Here's what we have so far. - read more
Blog Entry
November 21st, 2017 | Karl Palachuk
Ta-DAAAA! I am happy to announce that Mr. Richard Tubb and I have teamed up to provide a "What's Going On?" segment on Auvik's new podcast. The new podcast is called Frankly MSP. You can get instant access to the podcast (Episode One) on YouTube here: - read more
Blog Entry
November 19th, 2017 | Karl Palachuk
John over at Synnex sent me an email so amazing I had to ask him before I shared it. - read more
Blog Entry
September 21st, 2017 | Karl Palachuk
One of the truly great organizations you should be involved with is The ASCII Group. I think I've been a member for most of twenty years. In addition to great product discounts, ASCII puts on a series of one-day events that are educational and entertaining. - read more
Blog Entry
September 10th, 2017 | Karl Palachuk
Way back in 1993 I found myself in charge of a program to take an entire service business built on Cobol, EBCDIC, and HP-3000 mini computers and create a new system based on Windows Server and SQL. - read more
Blog Entry
August 17th, 2017 | Karl Palachuk
I got a note from my friend Rich over at ChannelPro. They are looking for your participation to find the vendor who have had the biggest impact on the SMB channel over the last year. It looks like there's a nomination process, to be followed by voting. Here's there announcement: - read more
Blog Entry
July 4th, 2017 | Karl Palachuk
I try to hit every SMB TechFest. I generally manage to make three per year. This is always a great conference. Good content, good networking, good vendor hall. Attend for free with this link: - read more


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