Topic: Managed Services
ConnectWise top executives challenge MSPs to move from AI promises to action. Here’s how.
Manny Rivelo and David Raissipour offer practical advice on reducing repetitive work, improving technician productivity and using AI to deliver greater customer value.
FREE DOWNLOAD: When cyber war hits Main Street: Why every business is now a target
Use this guide to spark industry-specific cybersecurity conversations that show you understand your clients’ risks and realities.
Microsoft 365 outage stretches into second day, putting MSPs on continuity duty
A widespread Microsoft 365 outage that began Thursday, Nov. 12, continued into Friday morning, interrupting services in the M365 stack.
MSPs explore the future of cybersecurity services in Anaheim
MSPs from the West Coast and beyond gathered for two days of practical advice on security, AI and sustainable growth.
5 ways MSPs can turn ConnectWise’s AI vision into business value
ConnectWise’s IT Nation keynote offered practical insights into how MSPs can improve profitability, strengthen customer relationships and create new revenue opportunities.
‘No direct internet access’ didn’t stop these AI breaches
As AI agents take on more tasks, MSPs must rethink identity management, privileged access, and accountability to keep customer environments secure.
AI is turning identity into critical infrastructure
As AI agents take on more tasks, MSPs must rethink identity management, privileged access, and accountability to keep customer environments secure.
Key channel headlines: Huntress strengthens defenses, Auvik automates networks and more
Huntress and Auvik headline this week’s MSP news alongside new AI security tools, network automation and research on shadow AI risks.
IT Nightmares #009: The Human Outage
Andres Plaza shares how a medical emergency reinforced the importance of IT documentation and trusted MSP partnerships in “The Human Outage.”
MSP strategy: SMB vs enterprise clients (Which market should you target?)
Should you work with SMB clients or move up to midmarket or enterprise? Gain insights into how to optimize your services.