Topic: Managed Services
Key channel headlines: Kaseya unveils MSP success, ConnectWise debuts Predictive Intelligence, Claude Fable 5 goes mainstream and more
Kaseya’s MSP Success, ConnectWise and Anthropic headline this week’s MSP roundup as vendors push deeper into AI-powered services and more.
Experts weigh in: Cybersecurity pricing and packaging strategies for MSSPs
We share the secrets to pricing and packaging cybersecurity services to enable long-term MSSP growth.
Pax8 Beyond 2026 takeaway: The time to shift from agentic AI awareness to action is now
From product rollouts to partner enablement, the conference underscored a growing push to operationalize AI across MSP businesses.
Anthropic’s Claude Fable 5 brings Mythos-class AI to the public, guardrails included
Anthropic has released Claude Fable 5, its most capable generally available AI model yet and the first public taste of Mythos.
Autotask PSA: One solution to run your IT business
Autotask PSA helps IT teams centralize day-to-day operations in a cloud-based platform built for visibility and efficiency.
How MSPs can move from AI experimentation to recurring revenue
At Pax8’s Beyond 2026 conference, executives said new tools, services and training programs can help partners monetize agentic AI. But they need to move fast, before competitors seize the opportunity.
Pax8 launches new revenue path for MSPs through managed AI services
New programs and services aim to help partners turn AI adoption into recurring revenue.
Key channel headlines: Lemhi launches platform to deliver AI as a managed service, Proofpoint launches AI governance playbook and more
Lemhi to help MSPs turn AI into a recurring revenue stream, Cisco is building a platform where humans and AI manage infrastructure, and more.
How do I build an MSP referral program that truly works?
Create a referral program that works for your MSP. This guide offers tips on structuring, launching, and sustaining a program.
IT Nightmares #004: The handoff horror
In this episode of IT Nightmares, Eric Weast shares how a routine offboarding ended in ransomware.