Topic: Managed Services
How can I manage the critical first 5 minutes of a client crisis?
Every MSP faces a client crisis. Explore ten scenarios and learn how to be prepared to handle these situations wisely.
Voice of the Vendor – TechCon Unplugged 2026
Join us live at TechCon Unplugged 2026. In this episode, we speak with SCOUTz Security, Wave4 and Cambrient AI.
Why this fast-growing backup vendor is betting its roadmap on MSP feedback
Slide has grown from a dozen preview partners to more than 1,000 in about 15 months. COO Carlson Choi says listening to MSPs is helping determine what the backup vendor builds next.
Attackers aren’t breaking Microsoft passkeys. They’re going around them.
Attackers are using passkey social engineering to hijack Microsoft 365 identities, exposing a security gap that stronger authentication alone cannot close.
Key channel headlines: NinjaOne adds browser management, Arctic Wolf launches MDR tier for MSPs, and more
NinjaOne adds browser management to its platform, plus news from Sophos, Arctic Wolf, HP, GTIA and more.
How MSSPs can use industry events to build visibility and credibility
How MSSPs can build lasting brand awareness at industry events by listening, sharing, and building meaningful content.
Download Bocada’s guide: AI-enabled Data Protection Oversight & Automation
Discover how AI-powered oversight can help your MSP simplify data protection, reduce manual work and scale services more profitably.
How MSPs can leverage existing relationships to bring AI to small businesses
Service providers already have the relationships and credibility that small businesses rely on. Now, AI gives them the opportunity to step into a bigger role.
ASCII acquired by GTIA: What comes next for members
GTIA CEO Dan Wensley reveals what prompted this major deal, along with what it means for members.
The blank stare: Changing the cybersecurity conversation
What your customers don’t know could be your biggest opportunity.









