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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Article
September 22nd, 2023 | James E. Gaskin
AI from Microsoft and Salesforce, new tools from Acronis, SentinelOne, and Vade, new chips from Intel, and some bears with a sweet tooth were among the many stories we waited until Friday to tell you about.
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News
September 22nd, 2023 | Joel Zaidspiner
The ASCII Edge MSP event gathered Chicago-area managed service and IT solution providers for two days of business-building education and networking.
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News
September 21st, 2023 | Joel Zaidspiner
IT By Design's annual event provided IT leaders with a three-day opportunity to learn and network.
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Article
September 21st, 2023 | Emily Glass
Here’s how (and why) to end client relationships to boost productivity and improve your bottom line.
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News
September 20th, 2023 | James E. Gaskin
Cisco's roundtable included updates on its SMB go-to-market strategy and scaling how SMBs are served and supported.
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News
September 20th, 2023 | Colleen Frye
WatchGuard plans to integrate the CyGlass technology into its Unified Security Platform to deliver AI- and ML-based detection of network anomalies and accelerate Open XDR capabilities.
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Article
September 20th, 2023 | Jeff Hanson
Trust IT is a process-driven MSP and screens for techs with attributes that align with the company’s culture.
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News
September 19th, 2023 | Colleen Frye
The Egnyte content collaboration and governance platform rolls out new offerings to meet the needs of vertical industries and hybrid workers.
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Edge Computing Spotlight
September 19th, 2023 | ChannelPro
This unique selection of articles and guides features resources and insights on offering effective and profitable solutions for managing and protecting data. Topics include: - read more
Article
September 19th, 2023 | Jason Beal
For MSPs, leaning on empathy during—and after—the sales cycle can be a critical differentiator.
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Article
September 18th, 2023 | Samuel Greengard
A sustainable cloud management strategy must include performance optimization, cost management, data governance, cybersecurity, and more.
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Resource
September 18th, 2023 | Joel Zaidspiner
At the recent Techcon Unplugged conference, ChannelPro's Joel Zaidspiner chats with thought leaders and vendors that are working to grow and support the IT services industry.
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News
September 15th, 2023 | Jonathan Browning
Solutions Provider Nine Minds promises the new automation tool will transform the service experience.
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Article
September 15th, 2023 | Scott Frew
An ecosystem elevates the channel as a whole, with each partner enjoying unique opportunities and benefits.
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Resource
September 14th, 2023 | ChannelPro
In this issue: Cloud Management 201 | Marketing with Video | Emotional Intelligence | Security Policies for Hybrid/Remote Workers | Firing Clients | - read more
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