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Topic: Managed Services

The MSP Service Desk Is About to Change Forever — Here’s Why

November 20, 2025 |

From changing technician workflows to building an orchestration layer around tool sprawl, Pia’s leaders discuss what’s next for MSP automation and AI-driven service delivery.

Practical Advice for AI and Automation Adoption

November 19, 2025 |

At Ingram Micro ONE. Sanjib Sahoo said human intelligence at scale is the new operating system. Here’s how MSPs can turn that into daily practice.

Avoid Costly Downtime: Practical Advice for MSPs on Bare Metal Recovery

November 18, 2025 | Gaidar Magdanurov

Discover the importance of bare metal recovery for MSPs, focusing on efficient restoration for critical system environments.

Insights from ChannelPro DEFEND Irvine: Lessons from the Cyber Battlefield

November 17, 2025 |

Cyber pros packed the room at ChannelPro DEFEND: Irvine, where MSPs swapped theories for tactics and walked away ready to strengthen their defenses.

GTIA Research: Top Trends that MSPs Need to Know

November 17, 2025 |

The world is an uncertain place, but industry research can give your IT business a massive advantage.

A New Culture of Transparency: How ConnectWise’s Leadership Reset the Focus on MSP Partners

November 12, 2025 |

Top executives Manny Rivelo, David Raissipour, and Mari-Frances Bentvelzen shared how a renewed culture of transparency, collaboration, and accountability is reshaping the company — and the partner experience.

FREE DOWNLOAD: ChannelPro Ultimate Guide to Pricing and Bundling MSP Services

 White Paper
November 10, 2025 |

Are you pricing your MSP services effectively to drive success?

5 Steps to Efficient Project Template Reviews for MSPs

November 10, 2025 | Louis Bagdonas

Improve project execution and efficiency with standardized project templates. A better structure can streamline workflows and more.

ConnectWise Pushes the Boundaries of Automation and Security at IT Nation Connect Global

November 10, 2025 |

From automation and AI to integrated cybersecurity and data recovery, ConnectWise used IT Nation Connect Global to showcase how its Asio platform is shaping the next generation of managed services.

Cloud Security Is Getting Far More Complicated—Here’s How MSPs Keep Up

November 10, 2025 | Brandon Dobrec

Stay one step ahead with cloud security. Learn how to secure your clients’ multicloud environments and leverage the transformative benefits.

Company Spotlights

Eaton

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society.

Interested in learning more about the benefits of partnering with Eaton? Read here.

Eaton
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Interested in learning more about the benefits of partnering with Eaton? Read here.

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