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Archive for Michael Siggins

Servicing Divorced Customers | Mini PCs for Signage | Cybersecurity Training and more

November 26, 2024 |

Hot Topics Trending on the Members-Only ASCII Group Forum November 2024 trending topics: Solutions for Setting Up a Shared Mailbox for Divorced Business Owners Recommendations for a Mini PC for Display or Signage Top Ways to Remote into iPads for Support Best Cybersecurity Training Recommendations Tips for Crafting an Auto-Reply Email for Technicians with Instructions […]

MSP Voting Guide

October 31, 2024 |

This non-partisan guide is designed to help foster initiatives that will improve the MSP industry as a whole. No campaign ads, no debates—just simple, actionable ideas!

Game of Thrones Insights: Additional Lessons MSPs Can Glean from Pop Culture on Cybersecurity, Creativity, and the Competitive Market

October 28, 2024 |

MSP management and cybersecurity takeaways with a pop culture twist from “Game of Thrones,” “Stranger Things,” and more.

Even More Famous Failures: MSP Lessons Derived from Disaster

October 28, 2024 |

We’re drawing essential insights for the biggest WTF moments in history to prove that even in the worst failures, there’s wisdom to be found and opportunities to grow.

Return of the Jukebox Heroes: New MSP Lessons From Classic Rock Songs

October 27, 2024 |

From avoiding getting locked in by the wrong vendors to ditching cookie-cutter solutions, these hits have the wisdom your MSP needs. Tune your radio dial and read on!

More Pop Culture Wisdom: What ‘Breaking Bad,’ Movies, and Music Can Teach MSPs About Leadership

October 26, 2024 |

We’ve gathered more business lessons inspired by pop culture to give you a fresh perspective on running the perfect MSP.

More Famous Failures: Critically Important Lessons for MSPs

October 24, 2024 |

In this new edition of famous failures, we’re finding MSP wisdom in some of the worst incidents in history: disasters, mistakes, and product flops.

Jukebox Heroes Strike Back: More MSP Lessons from Classic Rock Songs

October 24, 2024 |

From setting boundaries to staying financially resilient, and ensuring your team has the support they need, there’s a lot MSPs can learn from these timeless rock tunes.

Pop Culture Meets IT: What MSPs Can Learn About Stellar Customer Service from Movies, TV, and Taylor Swift

October 24, 2024 |

Level up your customer service with lessons from The Avengers, Tay Tay, and “Schitt’s Creek.”

Famous Failures: Extremely Important Lessons for MSPs

October 22, 2024 |

We’re finding insight from historical disasters, infamous debacles, and product flops. We’ll give you our spin on each noteworthy failure and connect it to a valuable lesson for MSPs.

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