Topic: Artificial Intelligence (AI)

Top executives Manny Rivelo, David Raissipour, and Mari-Frances Bentvelzen shared how a renewed culture of transparency, collaboration, and accountability is reshaping the company — and the partner experience.

Tracking KPIs like ticket resolution time, cost savings, and SLA compliance is the key to unlocking the full potential of automation — proving ROI, driving efficiency, and solidifying client trust in your MSP services.

From automation and AI to integrated cybersecurity and data recovery, ConnectWise used IT Nation Connect Global to showcase how its Asio platform is shaping the next generation of managed services.

Balancing AI with human interaction is the key challenge for MSPs aiming to enhance efficiency without sacrificing the personal touch that clients value.

Master the art of integrating AI into your service delivery by automating routine tasks while preserving the personal touch that keeps clients loyal and satisfied.

Leading cybersecurity vendors reveal innovative strategies and advice for MSPs looking to improve their security framework.

ConnectWise Advancements to it’s Asio Platform, all the news from Ingram Micro ONE, and Jabra’s foray into workplace scheduling, and more.

At Ingram Micro ONE, one thing was clear: the future rests on human connection and improving the MSP experience.

If you have insights that can help MSPs grow and secure their businesses, the ChannelPro 2026 Call for Speakers is your chance to take the stage.

At IT Nation Connect Global, Manny Rivelo outlined ConnectWise’s renewed focus on partner accountability, faster innovation, and helping MSPs thrive in the automation-first era.