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Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.Latest Slideshows
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
AppRiver
News
January 21st, 2022 | Rich Freeman
In a Q&A during yesterday’s SMB TechFest event, Rodney Clark (pictured), acknowledged that Microsoft’s New Commerce Experience is forcing CSP program members through a lot of change quickly, and said “a little bit more help” is coming.
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Resource
January 14th, 2022 | ChannelPro Weekly
The forecast for this episode? Continuing business-building insights and information with pockets of fun. That’s courtesy of Matt, Rich, and returning guest host Dave Seibert, of channel pro IT Innovators and the SMB TechFest event series.
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Article
December 23rd, 2021 | Justin Gilbert
With the rollout of the new commerce experience (NCE), Microsoft customers need an MSP that will be a true partner now more than ever to help guide them through this transition.
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News
November 8th, 2021 | Rich Freeman
The $860 million deal is the latest step in OpenText’s ongoing efforts to build an end-to-end family of cyber protection products encompassing security, backup, and high availability solutions for SMBs and consumers.
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Article
September 3rd, 2021 | Colleen Frye
The ChannelPro SMB Forum New England gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.
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Article
August 24th, 2021 | Troy Gill
Prioritize backups, invest in proven security technology, and take inventory of partners and channels to decrease the likelihood of a breach or minimize damage.
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Video
April 17th, 2020 | ChannelPro
Taking a break from coronavirus news, if not coronavirus confinement, Erick and Rich discuss the new Secure Cloud bundle from Zix, why now is the time to ask your vendors about special finance programs, and how a 93-year-old woman sheltering in place in Pittsburgh scored 10 free cases of Coors Light.
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Resource
April 17th, 2020 | ChannelPro Weekly
E-cycling. Coaching. If you’re doing them the way Matt, Rich, and guest host Scott Beck, of Canadian MSP BeckTek, recommend there should be no sweating involved and no one in a track suit barking at you.
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News
April 16th, 2020 | Rich Freeman
Called Secure Cloud, the new offering adds products from Zix’s email security and archiving portfolio to a previously introduced Microsoft 365 ordering and billing platform from AppRiver, the cloud distributor Zix acquired last year.
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News
March 20th, 2020 | ChannelPro
Bookmark this page for a continually updated list of free, limited-time software offers and other assistance from vendors of remote work, security, and managed services products.
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