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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


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August 10, 2022 |

ChannelPro SMB Forum Hosts MSPs in Charlotte

The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.

The 2022 ChannelPro SBM Forum tour, taking place in-person in six cities throughout the U.S., hosted MSPs and integrators in Charlotte, N.C., on August 8-9.  

The two-day event series from The ChannelPro Network features industry-leading experts and channel professionals who address the top issues MSPs care about—recruiting and hiring, security, growth strategies, sales and marketing, and making money with Microsoft Azure. The sessions, designed to provide actionable, business-building advice, are delivered in interactive, informative, and entertaining formats attendees won’t find at any other industry event. Each event also offers time for networking with peers and a vendor expo hall.

“We couldn’t have been more excited at ChannelPro to bring our 2022 tour to North Carolina,” says Michael Siggins, president and publisher of The ChannelPro Network. “Every session delivered timely, thought-leadership content that addressed strategies and solutions channel pros need now, and in the future—with a lot of fun thrown in to make the day interactive and engaging.” src=

On the pre-day Monday, Gold sponsor Trend Micro and Titanium sponsor Dell Expert Network each conducted workshops. A networking reception was held in the evening.

The main day throughout the year features a social media workshop led by experts from channel legend Janet Schijns’ JS Group. On Tuesday, COO Barbara Goworowski coached attendees on proven, practical techniques used by social selling masters. Attendees also get free access to an extensive series of online follow-up lessons.

The rest of the educational sessions included:

The Security Slam—In an edge-of-your-seat presentation, cybersecurity practitioners James Carroll, Charles Henson, and Leia Shilobod told true-life stories of incredible hacks, unforgiveable customer errors, and high-stakes incident responses—experiences attendees can apply to help protect their clients more effectively.

Peer to Peer: Winning with Microsoft Azure—MSPs Stephen Monk, CEO of Noverus Innovations, and Corey Kirkendoll, CEO of 5K Technical Services, led an audience discussion on providing Microsoft Azure services and solutions, including what to offer and where to begin profiting from Microsoft’s public cloud platform.

The Employee Recruitment Dating Game—In a Sixties-style game show that had audience members laughing and cheering, MSP business owners Charles Henson, Corey Kirkendoll, and Joanna Mirov used their best recruiting skills to woo a potential job candidate during an “interview.” Their entertaining and informative session showed audience members ways to overcome real-world employee interview challenges.

Managed Services Strategy Survivor—The fun continued as three of the industry’s top managed services consultants, Rayanne Buchianico, Allen Edwards, and Shawn Walsh, fielded tough questions about the M&A strategy and more that today’s MSPs need to survive in a changing market. A good time was had by all, even the ones who got voted off the island! A great way to wrap up a great day.

Attendees also voted to award vendor sponsors in the following categories:

  • Best Cloud Solution: Cytracom and Mailprotector (tie)
  • Best Hardware Solution: Dell
  • Best New Solution: Egnyte and Quickpass (tie)
  • Most Innovative Solution: Gradient MSP
  • Best Partner Community: Datto
  • Best Software Solution: Splashtop
  • Best Revenue Booster: ConnectMeVoice
  • Best Add-on Product: ThreatLocker
  • Best On-Stage Presentation: Huntress
  • Best Expo Hall Presentation (Gold and above): Huntress
  • Best Expo Hall Presentation (Silver): Red Sentry
  • Best Distributor: Ingram Micro
  • Best Product/Tech Support: Barracuda MSP and Dark Cubed (tie)
  • ROI Lightning Round Winner: Red Sentry
  • Best Vendor Participation: MSP360
  • Best in Show: Mailprotector

The Security Slammers

“The recent ChannelPro State of the Channel Survey found that a hefty 73% of respondents predict higher IT spending by their customers this year, so channel pros will want to know the latest trends, technologies, and solutions available that can address an SMB’s pain points,” says Rich Freeman, executive editor of The ChannelPro Network. “That’s precisely the kind of information everyone who attends our ChannelPro SMB Forum comes away with.”

Thanks to our Titanium sponsor Dell Technologies/Dell Expert Network; Diamond sponsor Gradient MSP; Platinum sponsors Barracuda MSP, Fortinet, and RapidFire Tools; Sapphire sponsor Datto; Premier Gold Sponsor Huntress; and Gold sponsors 7 Figure MSP, Acronis, AppRiver, ConnectMeVoice, ConnectWise, Cytracom, Egnyte, Ingram Micro, Mailprotector, PC Matic, Quickpass, Sophos, Splashtop, ThreatLocker, and Trend Micro.

And thanks to our Silver sponsors Arista Networks, The ASCII Group, Beachhead Solutions, Dark Cubed, Hornetsecurity, Loop Communications, MSP360, Nextiva, Nodeware, NUSO, QNAP, Red Sentry, Redstor, Seagate Technology, TD SYNNEX, US Signal, and Zorus.

Next up on the ChannelPro SMB Forum tour is September 7-8 in the Washington, D.C. area. To register, go here.

And don’t miss ChannelPro’s Business Management Online Summit: Cracking the Code on October 11. From sales and marketing to service delivery, financial management, hiring, and beyond, discover the secrets to growth and efficiency for channel pros! To register, go here.

For more information on all ChannelPro events, go to

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