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Erick and Rich are both on the road and both eager to discuss Tech Data’s acquisition by private equity investor Apollo Global Management, why thinking ahead to who your replacement will be someday is a wise idea, and the imminent arrival of Twinkies breakfast cereal.
Live from the latest ChannelPro SMB Forum event, Erick and Rich discuss the significance of Nerdio’s distribution deals with Pax8 and D&H, the pros and cons of labeling yourself an MSP in sales meetings, and an IoT-powered device for people who want to clean their toilet without touching it. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Cytracom
News
November 7th, 2019 | Colleen Frye
Wrapping up its highest attendance year ever, ChannelPro hosted MSPs, IT consultants, VARs, and integrators for a full day of business building and networking.
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Resource
November 2nd, 2019 | ChannelPro Weekly
Broadcasting from deep within this week’s IT Nation Connect conference, and stymied by balky hotel Wi-Fi at every turn, Rich and special guest host Dave Sobel share their thoughts about ConnectWise’s blockbuster acquisition of Continuum and ITBOOST, not to mention Axcient's brand new unified data protection platform, Cytracom’s bold plan to take on Microsoft in team collaboration, and Tech Data’s bid to get deeper into public sector op
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News
October 28th, 2019 | Rich Freeman
Announced alongside a new desktop application with significantly enhanced functionality, the company’s “business messaging” technology is designed to serve as an alternative to Slack and Microsoft Teams for organizations with less than 250 users.
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Review
October 7th, 2019 | James E. Gaskin
The new custom-manufactured desk phone offers enhanced features and functionality for both MSPs and their customers.
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News
September 6th, 2019 | Colleen Frye
The third of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.
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Resource
June 28th, 2019 | ChannelPro Weekly
Can’t decide which variety of artisanal salt to put on your popcorn? Take a break from that puzzler and listen in as Matt and Rich discuss all the news from ConnectWise, Datto, and HPE at their recent events, six services from Ingram Micro that you’re probably not using but should be, and a brilliant home IoT solution from Brilliant.
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Slide Gallery
June 20th, 2019 | Rich Freeman
Auvik, Breach Secure Now!, Continuum, and Intermedia all made news at the just-concluded partner conference, much of it involving integrations with Datto solutions.
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Article
June 14th, 2019 | Rich Freeman
Zane Conkle (pictured), CEO of VoIP vendor Cytracom, says MSPs must standardize their stack and get their messaging right if they want to make money in the voice market.
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News
May 8th, 2019 | Rich Freeman
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.
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Video
May 2nd, 2019 | ChannelPro
Coming to you live from the latest ChannelPro SMB Forum in Chicago, Rich and Erick share thoughts about VoIP vendor Cytracom's big bang launch of new software, hardware, and pricing, why creating book clubs for your employees is a good idea, and a sweet job opening who likes the idea of getting paid to spend two uninterrupted months in bed.
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