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Rich and Erick discuss the many valuable distributor and vendor resources that channel pros often fail to take advantage of, as well as the bad, bad things that can happen when someone on an airplane decides they need emergency access to a bathroom.
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Cytracom
Article
June 14th, 2019 | Rich Freeman
Zane Conkle (pictured), CEO of VoIP vendor Cytracom, says MSPs must standardize their stack and get their messaging right if they want to make money in the voice market.
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News
May 8th, 2019 | Rich Freeman
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.
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Video
May 2nd, 2019 | ChannelPro
Coming to you live from the latest ChannelPro SMB Forum in Chicago, Rich and Erick share thoughts about VoIP vendor Cytracom's big bang launch of new software, hardware, and pricing, why creating book clubs for your employees is a good idea, and a sweet job opening who likes the idea of getting paid to spend two uninterrupted months in bed.
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News
April 30th, 2019 | Rich Freeman
Changes to the company’s offerings include its first mobile app, first browser-based desktop app, first SMS messaging tool, and first custom-designed desk phone, as well as all-new Office 365 integration, new pricing plans, and heavier volume discounts.
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News
March 7th, 2019 | Colleen Frye
The first of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.
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News
January 8th, 2019 | Rich Freeman
Goldie, who was formerly vice president of channel for IT Glue, will be responsible for the VoIP vendor’s channel sales strategy and execution.
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Video
December 13th, 2018 | ChannelPro
Speaking from our most recent SMB Forum event, Cytracom’s Noah Sessions offers up a fast insider’s look at what 2019 has coming for VoIP.
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November 27th, 2018 | ChannelPro Weekly
In this episode, Matt and Rich chew over the news from Tech Data’s latest partner conference, two “office-in-a-box” solutions from Hewlett Packard Enterprise, a new EDR offering from Sophos, and an alliance agreement between D&H and SaaSMAX before sharing an interview segment with Cytracom CEO Zane Conkle about “voice continuity.” Swipe right if you like it!
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November 6th, 2018 | Cytracom
This presentation is from the Long Beach ChannelPro SMB Forum.
The ChannelPro SMB Forum is a full-day, live event for channel resellers, integrators, consultants, and managed service providers. Attendees of the ChannelPro SMB Forum learn to fuel their companies’ growth in today’s challenging marketplace and profit from the latest trends in IT solutions for small and midsize businesses.
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News
October 21st, 2018 | Joel Zaidspiner
At the final leg of the 2018 tour, MSPs, VARs, and other attendees spent two days in business building sessions then celebrated their picks for the best of the best at the ASCII Cup party.
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