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Data protection may seem like a solved problem, but recurring issues often crop up around backup and recovery, even if y
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Latest Videos
Pardon the interruption! In between phone calls Rich and Erick discuss SYNNEX's Google Glass distribution deal, using cyber-insurance to protect your managed services margins, and a possible reason for bacon lovers to panic.
It's hot in LA where Erick is and REALLY hot in Greenville, S.C., where Rich is, but they still manage to discuss Microsoft shipping Windows Virtual Desktop, revisiting sales prospects who turned you down, and black-is-white news about red meat and exercise. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Cytracom
Review
October 7th, 2019 | James E. Gaskin
The new custom-manufactured desk phone offers enhanced features and functionality for both MSPs and their customers.
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News
September 6th, 2019 | Colleen Frye
The third of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.
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Download
June 28th, 2019 | ChannelPro Weekly
Can’t decide which variety of artisanal salt to put on your popcorn? Take a break from that puzzler and listen in as Matt and Rich discuss all the news from ConnectWise, Datto, and HPE at their recent events, six services from Ingram Micro that you’re probably not using but should be, and a brilliant home IoT solution from Brilliant.
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Slide Gallery
June 20th, 2019 | Rich Freeman
Auvik, Breach Secure Now!, Continuum, and Intermedia all made news at the just-concluded partner conference, much of it involving integrations with Datto solutions.
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Article
June 14th, 2019 | Rich Freeman
Zane Conkle (pictured), CEO of VoIP vendor Cytracom, says MSPs must standardize their stack and get their messaging right if they want to make money in the voice market.
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News
May 8th, 2019 | Rich Freeman
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.
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Video
May 2nd, 2019 | ChannelPro
Coming to you live from the latest ChannelPro SMB Forum in Chicago, Rich and Erick share thoughts about VoIP vendor Cytracom's big bang launch of new software, hardware, and pricing, why creating book clubs for your employees is a good idea, and a sweet job opening who likes the idea of getting paid to spend two uninterrupted months in bed.
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News
April 30th, 2019 | Rich Freeman
Changes to the company’s offerings include its first mobile app, first browser-based desktop app, first SMS messaging tool, and first custom-designed desk phone, as well as all-new Office 365 integration, new pricing plans, and heavier volume discounts.
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News
March 7th, 2019 | Colleen Frye
The first of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.
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News
January 8th, 2019 | Rich Freeman
Goldie, who was formerly vice president of channel for IT Glue, will be responsible for the VoIP vendor’s channel sales strategy and execution.
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