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Erick and Rich discuss the partner relief measures that Lenovo and other vendors are rolling out, how to invest time freed up by the slow economy in your company’s future, and the sad state of affairs that has turned a truck fire involving a load of toilet paper into national news.
Stuck at home like everyone else, Erick and Rich explore Ingram Micro's new cash-preserving credit programs, the importance (now more than ever) of using your PSA tool's dispatch portal, and proof that supply chain issues are affecting everyone these days, including Mexican drug cartels. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
ConnectWise
News
April 9th, 2020 | Rich Freeman
Called Helix, the new add-on for the vendor’s BDR solution draws on artificial intelligence to identify and address the sources of backup failures without human intervention.
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News
April 6th, 2020 | Rich Freeman
The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured).
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Article
March 20th, 2020 | James E. Gaskin
New devices from Apple, updated RMM software from SolarWinds, and the tacos and toilet paper combo you’ll really wish you had ordered before that shelter in place rule came out are a few of the stories we’re just now bringing your way.
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News
March 19th, 2020 | Rich Freeman
Held virtually rather than in person, due to the Coronavirus outbreak, the recent event sought to boost partner satisfaction and retention by highlighting capabilities MSPs should be using but often aren’t, according to executive Craig Fulton (pictured).
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Press Release
March 17th, 2020 | ChannelPro
Initiative launched by ConnectWise handed off to leading vendor-neutral industry association
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Video
March 16th, 2020 | ChannelPro
Join Erick and Rich as they discuss the latest product security investments at ConnectWise, supporting clients from home during the Covid-19 outbreak, and an amusement park operator in the U.K. who's turned panicky toilet paper hoarding into a game.
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News
March 13th, 2020 | Rich Freeman
The recently introduced enhancements provide more control over what data the unified communications integration platform exchanges with ConnectWise Manage and Autotask PSA, and provides greater visibility into unanswered calls, among other topics.
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News
March 13th, 2020 | Rich Freeman
In conjunction with a “shift left” strategy launched earlier this year that seeks to build security earlier into software development, the company is ramping up threat modeling, rolling out automated tools, and introducing its first formal bug bounty program.
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Blog Entry
March 12th, 2020 | Karl Palachuk
Not Cancelled!
I received this missive from my friend and mentor Josh Peterson:
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News
March 2nd, 2020 | Rich Freeman
In the completion of deals announced late last year and early this one, Sophos has been formally acquired by Thoma Bravo and Veeam has been bought by Insight Partners.
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