This report comprised of statistics pulled from a survey of 1,400+ managed service providers (MSPs), our partners, and clients, around the world to provide unique visibility into the state of ransomware from the perspective of the IT Channel.
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Erick and Rich dive into the results of this year's ChannelPro State of the Channel Survey, talk about cultivating the next generation of leaders at your company, and then discuss a new product that tells you what dogs are REALLY thinking when they bark.
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it. - About us
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Slide Gallery
December 17th, 2019 | Rich Freeman
Wish we could tell you that security risks will be a thing of the past next year. Unfortunately, we can’t. Here’s what we can tell you about security in 2020, though, courtesy of Barracuda, Continuum, Nerdio, Sophos, StorageCraft, Untangle, WatchGuard, and Webroot.
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Video
December 16th, 2019 | ChannelPro
The holidays are approaching, but there's still time for Erick and Rich to explore Barracuda's evolving RMM strategy, the importance of knowing what your business is worth even if you're not ready to sell, and fire logs that smell like KFC.
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Resource
December 13th, 2019 | ChannelPro Weekly
Here’s a question for Lisa Shorr, MSP, channel pro image consultant, and guest host for this episode: What’s that in your cup? Because if it’s what we think it is, there may be financing available for it.
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News
December 10th, 2019 | Rich Freeman
The latest step in a long-term effort to make Managed Workplace the most security-focused product of its kind, the new integration lets technicians deploy Content Shield agents and view security-related metrics without exiting the RMM tool they use all day.
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Slide Gallery
October 30th, 2019 | Rich Freeman
Any way you measure it, ConnectWise buying Continuum and ITBOOST is a big deal. Here are first thoughts from the channel and other top vendors in the managed services market.
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Resource
September 20th, 2019 | ChannelPro Weekly
How do you like your eggs, people? Take your time pondering that important question while Matt and Rich chat about IT Glue’s short- and long-term product roadmap, the $147 (million) that Goldman Sachs just invested in Acronis, a new RMM release from Barracuda, a new augmented reality tool from TeamViewer, and Pax8’s alliance with CloudJumper.
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Video
September 20th, 2019 | ChannelPro
Coming to you from an air-conditioned room in sunny Phoenix, Erick and Rich discuss Barracuda's security-first RMM strategy, tracking your marketing metrics, and the arrival of IoT sensors where we perhaps least want them: airplane lavatories.
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News
September 17th, 2019 | Rich Freeman
The new release includes patch management functionality and integrated monitoring of the vendor’s Intronis Backup solution, both of which support a larger effort aimed at making Managed Workplace the industry’s most security-centric RMM platform.
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Video
February 4th, 2019 | Rich Freeman
Breaking news! Barracuda Networks has entered the RMM market, and co-hosts Erick Simpson and Rich Freeman are all over it. You'll also hear Erick's advice on how and when to bill clients for assessments and Rich's favorite Super Bowl LIII prop bets.
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News
February 1st, 2019 | Rich Freeman
Equipped with integrated PSA, RMM, CRM modules and more, the new system seeks to maximize efficiency by automatically opening, categorizing, prioritizing, and assigning tickets and then stepping technicians through standardized resolution procedures.
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