Shorr was named Runner-up at the New York Book Festival for her recent book, Your B.R.A.N.D. Unleashed.

Whether you’re in a cave on Dagobah or running a help desk in Dorchester, we’ve got the MSP playbook that can help you drive growth.

Level up your customer service with lessons from The Avengers, Tay Tay, and “Schitt’s Creek.”

Is your MSP prepared for growth? Use this checklist to assess your strategy, leverage key trends and address warning signs.

Master the art of MSP proposals with proven strategies for delivering clear, effective answers that attract clients.

Hundreds of thousands of businesses are now targeted by compliance regulations. Here’s how MSPs can turn that into an opportunity.

Technology vendors in Dallas were honored at the ASCII Edge series of events.

Don’t let a data breach ruin your company’s reputation and sales. Avoid these common mistakes MSPs have made when it happens.

Maximize your marketing potential with effective email signature management. Explore features to choose the best solution for MSPs.

Syncro Cloud Backup launches, Incite Automation debuts sales course for free, plus headlines from SonicWall, Seceon, Foxit, N-able, and more.