Leadership shakeups, bold acquisitions, and groundbreaking launches — this week’s channel headlines prove the tech industry isn’t slowing.

Voccola shares more on the company’s innovative solutions, like Kaseya 365 User, and the impact of its acquisition of SaaS Alerts.

In this exclusive interview, Kaseya CEO Fred Voccola reveals bold predictions for the future of MSPs, from AI-powered transformations to essential strategies for thriving in a fiercely competitive IT landscape.

From platform strategy to AI-powered operations, Informa’s annual summit in Orlando gave MSPs a roadmap for what’s next and how to get there.

At Kaseya Connect Global, innovation leads the way — but there’s more happening behind the scenes.

Learn how Pia AI and Automation tools are revolutionizing the help desk through service request processing and improving efficiency.

Attendees at this ChannelPro virtual event gained valuable insights and actionable takeaways on the power of AI for business success.

Priced at $2.79 per user per month, ‘Kaseya User’ delivers advanced security at an affordable price.

Kaseya’s leadership shares insights on channel partnerships and the company’s promise to simplify processes and reduce costs.

Hear from MSP peers on the launch of the new Kaseya 365 program — designed to provide a crucial package of tech services at an affordable monthly price.

Groundbreaking new offering, and Kaseya’s Partner First Program, launched at Kaseya’s Connect Global conference.

Kaseya Help Desk Services “Takes on” Tickets, Powered Services Pro Launches Marketing Blueprint, and Vonahi Security Scores 9 Badges for vPenTest.

In a conversation with ChannelPro, Fred Voccola (pictured) said Datto partners are now better off in meaningful ways than before the mammoth deal, despite billing problems and complaints about support.

CEO Fred Voccola (pictured) discussed the free bots Kaseya will soon add to its RMM, PSA, and other solutions, plus a flexible payments plan for its backup solutions and a PCI compliance offering, during the vendor’s 2023 DattoCon partner event in Miami.

At The 20’s Vision 23 conference, CEO Tim Conkle told MSPs there’s plenty of opportunity in the market to grow, and his vision is to continue acquiring companies.

The Cyber Insurance Fast Track Program, in particular, will allow MSPs who use Kaseya’s complete security stack—and their clients—to get $1.5 million of cyberinsurance coverage in minutes without any questionnaires to complete, according to CEO Fred Voccola (pictured).

audIT’s solution is the first component of what will eventually be a sales automation suite overseen by audIT CEO Frank DeBenedetto (pictured).

Announced during the vendor’s Kaseya Connect Global event today, the deal aims to turn penetration testing from a costly, time-consuming process few MSPs can afford to do more than annually into a regularly performed part of sound cyber hygiene.

The TMT CEO detailed programs that support growth opportunities like compliance and advanced security and combat challenges like customer acquisition at her annual IT Sales and Marketing Boot Camp in Nashville.

As a result, says CEO Fred Voccola (pictured), rather than announcing layoffs like many other tech companies, Kaseya plans to continue investing billions this year in its products and partners.

Members of the Kaseya + Datto Global Partner Program, which is based on Datto’s earlier stand-alone program, can qualify for four tiers based on combined annual spending across both companies’ portfolios.

The second-generation product family arrived on the same day as a no-money-down purchasing option for Datto networking products and expanded global availability of the vendor’s SASE solution.

The new functionality warns users of the RMM solution, which was struck by a sophisticated attack last summer, of anomalous activity signaling a potential breach.

The long-rumored transaction positions Kaseya to help users of its IT Complete platform automate invoice collection and payment processing, the company says.

Kaseya CEO Fred Voccola labored mightily to reassure attendees at this week’s DattoCon partner event that Kaseya’s interests and theirs are aligned. How much progress did he make?

Speakers, including security general manager Mike Puglia (pictured), announced those and other forthcoming products and updates during the DattoCon partner event in Washington, D.C.

A unified account management team, partner program, and billing process are slated to be fully in place by early next year, according to CFO Kathy Wagner (pictured).

The company plans to dramatically increase the size of its newly merged product development, account management, technical support, and business development teams, according to CEO Fred Voccola (pictured).

It’s official. Datto is now a subsidiary of Kaseya that, according to its new ownership, will continue to sell its current catalog of solutions under its current brand name.

In a keynote at Kaseya’s Connect IT event and conversation with ChannelPro today, Fred Voccola (pictured) said Datto partners will have access to all the same solutions after its pending acquisition closes, but with more integrations and lower prices.

Called the Cooper Intelligence Engine, the new “utilization technology” spotlights product features that MSPs are paying for but not using. The new RMM edition will be the first to support networking gear, IoT devices, and cloud apps on top of PCs and servers.

Speaking at the latest ChannelPro SMB Forum, Datto’s Rob Rae acknowledged that the company’s pending acquisition by Kaseya is producing more questions than answers, offered reasons for cautious hope, and cautioned against “kneejerk reactions.”

The new BDR appliances are designed to improve performance, reliability, and simplicity, Datto says. The Cloud Continuity for PCs enhancements enable faster, more reliable bare metal restores and add protection for more than just the OS drive.

At her annual IT Sales and Marketing Boot Camp, the TMT CEO outlined a broader vision, rolled out an associated rebranding, and addressed MSP challenges and opportunities for the year ahead.

Fred Voccola addressed partner concerns about the Datto acquisition and previewed an upcoming AI engine for Kaseya IT Complete in a Q&A with Robin Robins.

In a conversation with ChannelPro, and each other, three experienced Datto partners share their hopes and fears for the future, and explain why they’ll be sticking with the tools they use today until they see a reason to change course.

Riddle me this, channel pros. What do you get when you combine a Kaseya with a Datto? Still don’t have it? Join the pack that includes Matt, Rich, and returning guest host Josh Weiss, of LA Creative Technologies. They have some details to share via Rich’s exclusive conversation with Kaseya CEO Fred Voccola, however, not to mention additional thoughts on Thoma Bravo selling Barracuda Networks to KKR and Cisco offering a new partner specialization in environmental sustainability.

Days after the world learned that one of the top names in MSP solutions is buying another, Kaseya CEO Fred Voccola (pictured) spoke with ChannelPro about what the future holds for Datto’s products, people, prices, culture, support, and channel-only sales model.

The blockbuster deal, which combines two of the leading names in software and services for MSPs, “will help our greatly appreciated customers reach new levels of success,” according to Kaseya CEO Fred Voccola (pictured).

“We’re looking to do a much broader product line in security,” said CEO Tim Weller (pictured) yesterday during a virtual event that outlined a host of forthcoming additions to the company’s SaaS Defense solution as well.

With the VSA ransomware incident behind it, the company is spending heavily on additional penetration testing and best practices endorsed by Jason Manar (pictured), its new chief information security officer.

CMO Mike Puglia (pictured) discussed those and other product plans at the vendor’s ConnectIT event this morning.

Speaking at the vendor’s ConnectIT event today, CEO Fred Voccola (pictured) said Kaseya let users down by failing to prevent attackers from breaching its RMM solution, but is investing heavily in efforts to prevent future attacks

In an appearance on this week’s ChannelPro Weekly podcast, Huntress CEO Kyle Hanslovan (pictured) explains exactly how attackers broke into Kaseya’s RMM solution and what MSPs can do to prepare for the day it’s their turn to be breached.

The vendor will make a call on bringing VSA, which was struck by a sophisticated attack Friday, back online before noon eastern time Tuesday. Users may be required to implement “systems and network hardening requirements” before using the updated software.

In the wake of an attack affecting an estimated 50 to 60 MSPs, the IT management vendor expects to begin restoring service tomorrow, according to CEO Fred Voccola (pictured).

Integrating IT Glue’s documentation software with myITprocess, a TruMethods solution for providers of virtual CIO services, will make running a vCIO practice easier and more profitable for MSPs, according to TruMethods President Gary Pica (pictured).

The deal adds outsourced security services to a portfolio that already included solutions for identity and access management, dark web monitoring, network assessment, compliance management, BDR, and security awareness training.

Called Unified Remote Monitoring and Management, the new technology is designed to let MSPs handle server, PC, smartphone, tablet, network, IoT, cloud management, and more through a single interface.

“If you boil them all down, they’re about MSPs being able to be more efficient,” says Chief Strategy Officer Mike Puglia (pictured) of the changes, which Kaseya discussed during its 2020 Connect IT conference.

The IT management software maker, which expects to grow revenue over 20% this year, plans to complete two pending vendor acquisitions before becoming publicly traded.

The Graphus solution, which Kaseya has integrated with products from its ID Agent unit, uses artificial intelligence to detect and block threat-bearing emails, offering an added layer of defense against ransomware and business email compromise attacks.

The vendor’s board of directors has authorized corporate management to evaluate turning the SolarWinds MSP business unit into an independent, publicly traded company in a deal that could be completed as soon as the first quarter of 2021.

It’s hard to put a price tag on good health and a good job these days. A good sandwich, though? That’s worth a cool million. Just ask Michael Goldstein, president and CEO of LAN Infotech and this week’s guest host. He has thoughts to share with Matt and Rich on other topics too, like the cross-platform “cyber resilience” functionality coming soon to Carbonite and Webroot, the many reasons veterans make good IT employees, and Kaseya’s latest product integrations.

In a virtual keynote yesterday and interview on the ChannelPro Weekly podcast, Kaseya CEO Fred Voccola (pictured) outlined how MSPs with the right tools will be poised for growth when the economy begins recovering.

The new and forthcoming enhancements are designed to help MSPs increase productivity and profitability by spending less time switching between systems, according to Kaseya exec Mike Puglia (pictured).

Called Helix, the new add-on for the vendor’s BDR solution draws on artificial intelligence to identify and address the sources of backup failures without human intervention.

The company is working to build awareness and adoption of the MSP solution suite it built through vendor acquisitions by creating platform-wide partner enablement and business development groups and pouring millions into new cross-product integrations.

Increasing pressure from statutory regulations prompts enhanced support and resources to help MSPs capture new business and create new recurring revenue streams

Called Powered Services 2.0, the “go-to-market-in-a-box” offerings are designed to help MSPs launch lucrative new services faster by sharing proven best practices from more experienced providers.

Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.

Kevin Lancaster (pictured) will continue to lead the dark web monitoring and security training vendor, which is the latest in a string of purchases by Kaseya and the first since the IT management vendor announced a $500 million funding round last week.

Participants in the investment round, which comes amid an ongoing merger and acquisition spree by the IT management vendor, include TPG, a global private equity giant with some $103 billion of assets under management.

A new compensation program introduced today pays VARs up to 75 percent higher upfront commissions on BDR deals as well as lifetime recurring revenue on every additional Kaseya product their customers buy.

The acquisition, which officially finalizes a deal agreed to privately some two years ago, will not affect IT Glue’s interoperability with managed services products from competing vendors, according to Kaseya CEO Fred Voccola.

Unlike a lead generation program, Kaseya’s newly launched “Done Deal” program distributes fully-signed Unitrends MSP subscribers located, qualified, and closed by its own sales team. Participating MSPs keep 100 percent of the revenue.

Announced six months after the addition of an Office 365 backup solution based on Spanning technology to Kaseya’s RMM platform, the deal is the latest step in an ongoing effort to build a comprehensive suite of tools for MSPs.

The move will have zero impact on the company’s partners, according to John Pagliuca (pictured), general manager of SolarWinds business unit SolarWinds MSP.

Called Kaseya Compliance Manager, the new system is based heavily on RapidFire Tools’ Audit Guru product. RapidFire Tools will continue operating as an independent business unit, and continue selling, supporting, and enhancing all of the products it offers today.

Seasoned B2B technology executive builds expert team to elevate the transformation of customer success organization

The tie-in lets users of Unitrends MSP backup and disaster recovery solutions view and manage alerts in their PSA console, automatically create backup-related tickets, and sync client information across their Autotask and Unitrends MSP accounts.

The blockbuster deal positions the combined vendors to deliver the same kind of comprehensive MSP solution portfolio arch rival Datto has been offering since late last year.

Powered by technology from Unitrends, the new product complements the managed services software vendor’s previously introduced direct-to-cloud backup offering and fills a gap in its increasingly comprehensive product set.

Named MSP Insights, the new online business intelligence portal lets Kaseya partners evaluate new and emerging service offerings, refine their bundling and pricing strategies, and compare business metrics to those of their peers.

The new offerings are designed to provide everything MSPs need to create, market, and sell high-growth managed security and managed network monitoring services.

Initially tailored to the needs of managed services cooperative The 20, which plans to become a Kaseya user, the new functionality lets multi-MSP organizations work collaboratively across federated yet fully distinct deployments.

The move arms Kaseya partners to administer public cloud environments in addition to on-premises resources.

VSA version 9.4 features enhanced backup, discovery, and remote control functionality, as well as an easier interface and cross-platform mobile app.

New solution expedites PSA migration to Kaseya BMS in under a week; MSPs reap benefits of Kaseya’s cost effective, second generation PSA platform to reinvest in business growth

The new system, which is designed to help MSPs switch from competing products to Kaseya’s Business Management Solution, is one of several product roadmap milestones announced at the vendor’s European partner event.

The cloud-based system is priced at $25 per seat, or nothing for one year if you’re migrating from a competing platform.