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Latest Videos
Erick and Rich discuss the partner relief measures that Lenovo and other vendors are rolling out, how to invest time freed up by the slow economy in your company’s future, and the sad state of affairs that has turned a truck fire involving a load of toilet paper into national news.
Stuck at home like everyone else, Erick and Rich explore Ingram Micro's new cash-preserving credit programs, the importance (now more than ever) of using your PSA tool's dispatch portal, and proof that supply chain issues are affecting everyone these days, including Mexican drug cartels. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Managed Services
Slide Gallery
April 3rd, 2020 | Colleen Frye
Channel pro peers share thoughts and advice for coping with the coronavirus crisis.
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Article
April 3rd, 2020 | Ryan Weeks
MSPs should encourage their clients to invest in five basic mitigation essentials.
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Resource
April 1st, 2020 | SolarWinds
How do you know whether a product will still be a joy to work with after your honeymoon period as a customer is over? It starts with understanding user experience—and how it applies to your business. This guide explains what UX is, why it’s quintessential to your MSP’s success, and how you can approach your software trial periods with this mindset.
Simply complete the form below to read the full white paper.
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Resource
April 1st, 2020 | SolarWinds
No one likes the hard sell. In business-to-business sales (B2B), you need to take a more consultative approach that leads to a win-win for you and the client. That means you need to understand their needs, and more importantly, meet those needs with your pitches. That’s what this eBook is all about—understanding customer objectives and matching your programs and pitches to them.
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From the Coronavirus Trenches
April 1st, 2020 | Colleen Frye
BeckTek is helping customers get set up with Microsoft Teams as well as using it internally to coordinate with remote staff and keep a check on morale during the COVID-19 crisis.
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Slide Gallery
April 1st, 2020 | Rich Freeman
IT spending is slowing and cash flow drying up. Business coach Manuel Palachuk has some experience-tested advice for getting through the tough times to come.
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Resource
March 31st, 2020 | SolarWinds
If you choose your products based on features like most businesses do, you could be overlooking the factors that truly help you evaluate a product’s longevity, and if you choose the wrong tool, you could end up switching vendors again in six to eight months. Check out this guide to help you pick the RMM right for you and make it a long lasting investment.
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Resource
March 31st, 2020 | SolarWinds
Researching RMM systems, but not sure what you need? Not sure of which features in an RMM you need most? Check out this compiled a list of essentials to help you with your search and get you that much closer to choosing the right RMM system for you.
Simply complete the form below to read the full white paper.
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Blog Entry
March 31st, 2020 | Erick Simpson
Video
March 27th, 2020 | ChannelPro
Managed services guru Erick Simpson talks with ChannelPro’s Mark Smith about strategies MSPs can apply today to get themselves and their customers through COVID-19 chaos.
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