IT and Business Insights for SMB Solution Providers

Managed Services

Blog Entry
November 13th, 2018 | Karl Palachuk
Cloud Services in a Month - Applying the Book - Five Tuesdays: November 20 - December 18, 2018 -- Register Now - All classes start a 9:00 AM Pacific - read more
 
Blog Entry
November 12th, 2018 | Karl Palachuk
What a great week in the Small Biz Thoughts Community! We're continuing to add content all the time. This update News Broadcast goes into some detail, but here's the quick list for the last week. - Added the audio program Service Agreements Improve Managed Service - read more
 
News
November 11th, 2018 | Rich Freeman
The new groups will help MSPs prepare to buy or sell a business and advise traditional hardware and software resellers on how to add as-a-service offerings to their product lineup, according to Arlin Sorensen (pictured), who is leading the initiative. - read more
 
News
November 11th, 2018 | Rich Freeman
Described by Chief Product Officer Craig Fulton (pictured) during the managed services vendor’s IT Nation Connect conference in Orlando last week, the new features are designed to help MSPs improve brand recognition and technician productivity. - read more
 
Slide Gallery
November 11th, 2018 | Rich Freeman with Joel Zaidspiner
CharTec, CloudJumper, Connect Booster, EventTracker, Liongard, and newcomer RocketCyber all used the recently concluded conference as a launching pad for news about new solutions and services. - read more
 
News
November 11th, 2018 | Rich Freeman
Available in both free and advanced editions, the new functionality automatically searches for advanced persistent threats, keyloggers, malicious registry changes, and other intrusions that have gained a foothold on monitored end points. - read more
 
Video
November 9th, 2018 | ChannelPro
Broadcasting from a secure, non-disclosed location (aka an unused conference room at the ConnectWise IT Nation Connect event in Orlando), Erick and Rich discuss ConnectWise's giant managed security initiative, the importance of proof-of-concept deployments when adopting new customer solutions, and Thanksgiving-flavored potato chips. - read more
 
News
November 9th, 2018 | ChannelPro
The New MSP Advice Project features content from solution providers addressing technical issues, marketing tips, sales support, and other business challenges. - read more
 
News
November 9th, 2018 | Rich Freeman
According to CEO Arnie Bellini (pictured), core elements of the initiative include the launch of an open source security integration standard and the introduction of new cybersecurity solutions, some of which will compete with products from ConnectWise partners. - read more
 
Blog Entry
November 8th, 2018 | Karl Palachuk
I just posted a new SMB Community Podcast with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. It's the first in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business. - read more
 

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