Esnatech and eOn Communications Launch Mobile UC Client Software at the Blackberry App World
Free unified communications download for RIM BlackBerry devices with the eOn Millennium and eQueue IP telephony platforms in conjunction with eNterprise IP Messenger.
eOn Communication Corporation, a telecommunications solutions provider in San Jose, Calif., and Esna Technologies Inc., of Richmond Hill, Canada, have launched a version of their mobile unified communication software for the eOn eNterprise IP Messenger for RIM BlackBerry devices in the BlackBerry App World.
The Mobile UC Client provides a communications and collaboration solution-integrating presence, messaging, mobility, and computer telephony-to users over mobile devices. The integration of unified communications on these wireless devices will increase the ability of mobile users to connect to the office and communicate as if they were at their desk.
Esnatech and eOn Communication released a version specifically for BlackBerry users that have the eOn Millennium and eQueue IP telephony platforms. eOn users can access this free mobile app directly on their device. Once installed in conjunction with eNterprise IP Messenger server, users can link their devices to their office phone system and leverage the BlackBerry as their office communication device.
“Our goal is to help organizations of all sizes be more productive by enhancing communications between management, staff, remote workers, and customers while reducing costs and driving revenue streams,” says eOn Vice President of Sales, Jack Dienno. “Through mobility solutions provided by eOn’s eNterprise IP Messenger, coupled with wireless devices such as BlackBerry, we’re able to offer our customers anytime, anywhere connectivity with presence management tools that improve employee productivity and foster profitable relationships with their clients and partners. Every phone call is critical to the bottom line, and our job is to provide seamless connectivity with any mobile device regardless of location or infrastructure.”
“With this joint release for the eOn eNterprise IP Messenger platform we provide [companies] the opportunity to offer full enterprise communications to BlackBerry users,” says Davide Petramala, vice president business development at Esnatech. “Blackberry users can now seamlessly manage all there office communications directly from their device, such as find me follow me, presence, and instant messaging!”
With the new Mobile UC Client software, users of eOn’s eNterprise IP Messenger have access to the following features directly from their BlackBerry:
- Manage their office presence and live location to better communicate with customers and co-workers.
- Define their presence even when on their BlackBerry to their colleagues in the office.
- See and find the presence and availability of colleagues in the office.
- Initiate and or participate in company instant messaging sessions (fully logged and tracked for auditing purposes).
- View complete call history, including real-time view of inbound, outbound, and missed calls to and from their office phone.
- Manage live office calls directly from their BlackBerry.
- Initiate station-to-station and live calls from their BlackBerry using their office phone system as the resource, thereby increasing productivity while controlling costs and maintaining controls and audits on mobile communication usage.
The new mobile application downloads directly from BlackBerry App World to the user’s BlackBerry RIM device and connects via IP to the eNterprise IP Messenger that is connected to both the company PBX and email platform. Users will have the ability to view their work groups and see who is online and available. With access to real-time status, they can then chose the best way to communicate with co-workers.
The new Mobile UC Client software for the RIM BlackBerry is available as a free download for a limited time from the BlackBerry App World store that can be accessed directly from users’ devices or from the web (www.blackberry.com/appworld/) by simply searching for Esnatech or UC Client.
For more information, go to www.esna.com or www.eoncommunications.com.
