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Topic: Research & Trends

ChannelPro Weekly #263: Getting Entangled

June 14, 2024 |

How many qubits does it take to render all encryption useless? In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock is joined by Philip de Souza of Aurora to ponder that very question as they chat about quantum computing – why we need to start having the quantum conversation, where quantum computing is […]

Incentive-Based Pay Models | Hot Cold Calling Tips | Virtual Assistants | Firing Clients and more

June 11, 2024 |

Hot Topics Trending on the Members-Only ASCII Group Forum May 2024 trending topics: Best way to structure incentive-based pay for technical employees and on-site technicians Effective strategies for cold calling to acquire new clients Crafting a letter for terminating a customer relationship Recommendations for the best VoIP office phone brands Assistance in finding the best […]

OpenText Cybersecurity MSP/MSSP Survey Finds Customers Seek AI-led Comprehensive Security Expertise

June 10, 2024 |

OpenText Cybersecurity 2024 Global Managed Security Survey reveals enterprises and SMBs need holistic and composable security.

Rising Demand and Evolving Expectations: Top MSP Trends to Watch

June 6, 2024 | Jess Warrington

Technology is evolving at a breakneck speed, so businesses are looking to MSPs for services beyond cost-effective IT solutions.

Urgent Training Gap Exposed: A Quarter of Organizations Unprepared for Cyberattacks

June 6, 2024 |

New research from Hornetsecurity reveals 26% of companies don’t provide IT security training to end users.

New Report Demonstrates That the Adoption of Automation is a Critical Step in Achieving an Effective Proactive Security Strategy

June 5, 2024 |

The study with Omdia found that 77% of SMB decision makers see automated endpoint and vulnerability management platforms as important or mission-critical.

ConnectWise Research Finds 78% of SMBs Concerned a Cyberattack Could Put Their Organizations Out of Business

June 3, 2024 |

SMBs are facing an increase in cybersecurity attacks, yet many lack the in-house skills to properly address security issues, ConnectWise research showed.

Cybersecurity Skills Shortage Ranks as the Biggest Risk to MSPs and Their Clients

May 29, 2024 |

Hiring new cybersecurity analysts to keep up with customer growth and the latest cyberthreats was a top challenge for IT services providers, the report found.

New Study Reveals 90% of Organizations Experienced an Identity-related Incident in the Last Year

May 29, 2024 |

With social engineering and sophisticated phishing on the rise, the Identity Defined Security Alliance provides insights to help reduce risk.

Ivanti Report Reveals that 72% of Professionals Say IT and Security Data Is Siloed in Their Organizations

May 23, 2024 |

About 41% say IT and security teams struggle to collaboratively manage cybersecurity, which contributes to corporate misalignment and elevated security risk.

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