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Topic: Research & Trends

What Metrics Should I Track to Measure the Success of My Pricing Strategy?

 Business Tools
February 5, 2025 |

Optimize your pricing strategy by tracking key metrics. Learn how MSPs should leverage KPIs such as churn rate, MRR, and profitability.

Unveiling the Top Must-Have Features for Selecting Popular MSP Tools

 Webinar
January 30, 2025 |

Ready to take your MSP business to the next level? The tools you choose today define your success tomorrow. Watch this exclusive webinar, sponsored by ConnectWise,  as we discuss the […]

Employee Tracking SW | Accounting Firms for MSPs | PW Management for Non-profits and more

January 29, 2025 |

Hot Topics Trending on the Members-Only ASCII Group Forum

Key Channel Headlines: Proofpoint and Ingram Micro Team Up, Sophos MDR Tracks Two Ransomware Campaigns, iVerify Launches New Partner Program, and more.

January 24, 2025 |

In the news this week: Proofpoint and Ingram Micro Team Up, Sophos MDR tracks two ransomware campaigns, iVerify launches a new partner program, Logitech unveils new products, and much more.

Cloud Security Expansion: How MSPs Can Mitigate Rising Risks

January 20, 2025 | Brandon Dobrec

Stay one step ahead with cloud security. Learn how to secure your clients’ multicloud environments and leverage the transformative benefits.

3 AI Questions with Paul Hager

 Video
January 20, 2025 |

Ingram Micro Vice President of Services Paul Hager shares his thought on addressing an MSPs AI skills gap, what kinds of services belong in an MSPs AI as-a-service package, and how MSPs can convince customers to invest in AI.

Key Channel Headlines: Cytracom Acquires Telivy, Island Pro Router Released, Cisco Unveils AI Defense, and more

January 17, 2025 |

Cytracom Acquires Telivy, Island Pro Router Released, Cisco Unveils AI Defense, and more

Key Channel Headlines: Kaseya’s Fred Voccola Transitions to Vice Chairman, Pia CEO Gerwai Todd Steps Down, and more

January 10, 2025 |

Leadership shakeups, bold acquisitions, and groundbreaking launches — this week’s channel headlines prove the tech industry isn’t slowing.

3 Questions with Manuel Palachuk

 Video
January 9, 2025 |

Transformation guru and business coach Manuel Palachuk shares important business lessons and more for MSPs by answering 3 key questions.

MSP Relationships: Strategies to Be a Better Partner to SMBs with Cybersecurity

January 7, 2025 | Antoine Jebara

Discover the crucial role of MSPs in enhancing cybersecurity for small and midsized businesses. Learn about the benefits of being a stronger SMB partner.

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