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Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
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April 22, 2020 |

ID Agent Introduces Identity and Access Management Solution with Built-In Dark Web Features

The new solution, called Passly, combines two-factor authentication, password management, and single sign-on functionality with dark web reporting. It builds upon and will eventually supplant parent company Kaseya’s AuthAnvil solution.

ID Agent has introduced a multi-faceted identity and access management solution that combines two-factor authentication, password management, single sign-on functionality, and dark web monitoring capabilities in a unified package.

Called Passly, the new offering builds upon functionality in AuthAnvil, the IAM solution that Kaseya, ID Agent’s parent company, acquired in 2014. 

“We’ve taken the best of what they had, and now we’ve done a whole bunch of integrations,” says Kevin Lancaster, Kaseya’s general manager of security solutions. Kaseya bought ID Agent in May of last year.

In particular, Passly includes a variety of new cross-functional “workflow integrations” of the sort Kaseya has been building into its IT Complete management, BDR, and security platform. It also adds reporting data from ID Agent’s Dark Web ID product, which searches the cybercrime black market for stolen user credentials. “You’ll see the total number of compromised records per organization,” Lancaster says.

Future Passly releases will supplement that data with the ability to reset or lockout stolen passwords automatically, prevent users from adopting previously compromised passwords, and more. “Over the next couple of months, you’ll see significant feature enhancements to the platform,” Lancaster promises.

Though numerous solutions from vendors like Okta, Cisco’s Duo unit, and SolarWinds Passportal provide elements of the functionality in Passly, he continues, getting them all in one interwoven bundle is both more efficient for technicians and more cost-effective for their employers. The system sells for as little as 50 cents per user per month on higher-volume orders, which according to ID Agent is 90% less than MSPs typically pay for separate solutions, leaving them more room for margin on IAM services.

“If you’re charging that end customer $10 a month, you’re eliminating the costs on the expense side and then you’re increasing the margin on the revenue side,” Lancaster says.

Passly subscriptions are available in 20-, 40-, and 60-organization plans designed to help MSPs build fixed monthly costs into their budgeting and pricing calculations. “It’s a pretty simplistic pricing model,” Lancaster says, noting that Dark Web ID features a similarly predictable rate scheme that’s popular among ID Agent partners.

Though Passly is essentially the next generation of AuthAnvil, and will eventually replace that solution altogether, both products will co-exist for some months to come. “We wanted to make sure when we did the migration that the existing AuthAnvil users wouldn’t log into something and it’s completely foreign,” Lancaster says. “We’ll work with partners to make sure that there’s absolutely no disruption to their business whatsoever.”

Passly, Dark Web ID, and the BullPhish ID security awareness training solution are core components of what ID Agent now calls its “digital risk protection” platform. More capabilities will join that platform in the near future, according to Lancaster.

“We’re looking at additional acquisitions. We’re looking at ways to leverage some of the great internal technologies that have been developed across all of the Kaseya brands,” he says. Building a comprehensive security strategy for Kaseya has been one of Lancaster’s primary responsibilities since the ID Agent acquisition.

Passly is the second recent Kaseya product to draw on ID Agent’s dark web monitoring technology. Cloud-to-cloud backup vendor Spanning added dark web features to its Office 365 data protection solution, for example, last month.

According to Lancaster, channel pros can expect to see further instances of cross-fertilization across the Kaseya family of brands, which also includes BDR vendor Unitrends, security and compliance vendor RapidFire Tools, and documentation management vendor IT Glue. Unitrends, for example, recently rolled out an add-on for its flagship solution that draws on technology in Kaseya’s RMM platform to automate the detection and remediation of backup-related technical problems.

“Leveraging technologies across different products just allows you to provide a more robust platform and reach a broader audience,” he says. “There are some phenomenal ways that each business unit can complement each other.”

Though Kaseya will continue to operate its various business units independently, its larger, longer-term goal is to drive demand for IT Complete, which fuses solutions from those vendors together with Kaseya’s RMM and PSA systems. The company is investing millions in cross-solution integrations this year and working to build awareness of the IT Complete brand.

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