IT and Business Insights for SMB Solution Providers

ID Agent

News
September 29th, 2020 | Rich Freeman
Announced at the vendor’s online GlueX conference, the enhancements include PSA and RMM integrations that signal longer-term ambitions to turn IT Glue’s documentation system into a centralized console for most of a technician’s day-to-day work. - read more
 
News
August 24th, 2020 | Rich Freeman
The Graphus solution, which Kaseya has integrated with products from its ID Agent unit, uses artificial intelligence to detect and block threat-bearing emails, offering an added layer of defense against ransomware and business email compromise attacks. - read more
 
News
July 2nd, 2020 | Rich Freeman
The security features, in particular, arrive at a time when the documentation platforms and other systems MSPs store sensitive data in are increasingly under attack from cybercriminals. - read more
 
News
May 21st, 2020 | Rich Freeman
In a virtual keynote yesterday and interview on the ChannelPro Weekly podcast, Kaseya CEO Fred Voccola (pictured) outlined how MSPs with the right tools will be poised for growth when the economy begins recovering. - read more
 
News
May 20th, 2020 | Rich Freeman
The new and forthcoming enhancements are designed to help MSPs increase productivity and profitability by spending less time switching between systems, according to Kaseya exec Mike Puglia (pictured). - read more
 
News
May 4th, 2020 | Rich Freeman
The company’s outsourced NOC and help desk services, as well as its RMM virtual administrator service, now support Datto RMM, Datto’s Autotask PSA solution, and Kaseya’s VSA platform. - read more
 
Video
April 24th, 2020 | ChannelPro
In yet another bid to avoid going stir crazy, Erick and Rich discuss ID Agent’s new identity and access management solution, four priorities every MSP should set now to get through the COVID-19 crisis, and a long-distance runner whose indoor marathon encapsulates what all of us are feeling. - read more
 
Resource
April 23rd, 2020 | ChannelPro Weekly
Matt’s from Chicago. Guest host Mike Bloomfield, of MSP Tekie Geek, is from New York. They have firm opinions about hot dogs. - read more
 
News
April 22nd, 2020 | Rich Freeman
The new solution, called Passly, combines two-factor authentication, password management, and single sign-on functionality with dark web reporting. It builds upon and will eventually supplant parent company Kaseya’s AuthAnvil solution. - read more
 
News
April 9th, 2020 | Rich Freeman
Called Helix, the new add-on for the vendor’s BDR solution draws on artificial intelligence to identify and address the sources of backup failures without human intervention. - read more
 

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