Continuity Software, a provider of service availability risk management solutions, now offers full support and comprehensive integration of its AvailabilityGuard software with the ServiceNow portfolio of cloud-based products. †IT organizations that use ServiceNow will be able to take advantage of Continuity Software’s AvailabilityGuard software in order to eliminate infrastructure outages. †With automated daily verification of the entire IT infrastructure configuration, ServiceNow customers can now proactively discover and address issues before they cause downtime and data loss.
The AvailabilityGuard Risk Discovery Engine automatically scans the entire IT infrastructure in a non-intrusive, read-only mode, collecting up-to-date configuration information from servers and clusters, storage devices, database servers, virtual infrastructure, and the networks that connect them across physical, virtual, and into the cloud. †AvailabilityGuard then analyzes the information gathered against its continuously updated knowledgebase of over 5,000 risk signatures and vendor best practices, pinpointing any misconfigurations that could lead to downtime and data loss. To ensure ServiceNow issues are tracked to resolution, AvailabilityGuard now automatically creates a ServiceNow incident. Ticket information includes a detailed description of the problem, its potential business impact, and suggestions for remediation.
“You would be hard-pressed to find an IT organization that didn’t recognize that their time could be better spent on strategic activities directly impacting the bottom line, as opposed to chasing incidents and firefighting,” says Doron Pinhas, CTO, Continuity Software. “The integration of AvailabilityGuard with tools such as ServiceNow allows IT organizations to embed a proactive approach to outage prevention into their current tool set, enabling IT teams to streamline operations, improve productivity and refocus their valuable time and resources.”
To learn more about the AvailabilityGuard ServiceNow integration, visit: http://www.continuitysoftware.com/products/servicenow-integration/
