This report comprised of statistics pulled from a survey of 1,400+ managed service providers (MSPs), our partners, and clients, around the world to provide unique visibility into the state of ransomware from the perspective of the IT Channel.
IT and Business Insights for SMB Solution Providers
- Home
- Browse
- Products
-
Blogs
Recent blog posts
- Service Delivery Transformation Part 1: People and Processes
- NSA-Developed Open Source Software
- National Security Agency released the source code of Ghidra, its reverse engineering tool
- Hacks of the week
- Denial of Service attack on the victim’s source of ad revenue, Google AdSense
- Two-Day Shutdown of U.S. Gas Pipeline complements of ransomware
- Emotet banking Trojan gets smarter
- SweynTooth, targeting Bluetooth
- Pay a Ransom or Suffer a Data Breach?
-
Resources
Webcasts
ChannelProSMB Magazine Online
Whitepapers & Case Studies
Better service is always in demand from customers which presents more opportunities for revenue growth to MSPs.
-
Spotlights
Featured Spotlights
ASCII Group
The ASCII Group is a community of independent MSPs, VARS and other solution providers. The...CompTIA
CompTIA Inc. is an IT association offering members educational programs, market research,...All Spotlights
- Directory
-
Photos & Videos
Latest Slideshows
- ChannelPro 5 Minute Roundup for the Week of February 17th, 2020
- ChannelPro 5 Minute Roundup for the Week of February 10th, 2020
- ChannelPro 5 Minute Roundup for the Week of February 3rd, 2020
- ChannelPro 5 Minute Roundup for the Week of January 27th, 2020
- ChannelPro 5 Minute Roundup for the Week of January 20th, 2020
- Kaseya Has Automation, Security, and an IPO in Store for 2020
Latest Videos
Erick and Rich dive into the results of this year's ChannelPro State of the Channel Survey, talk about cultivating the next generation of leaders at your company, and then discuss a new product that tells you what dogs are REALLY thinking when they bark.
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it. - About us
- Events
-
Subscribe for Free
SUBSCRIBE FREE!Get an edge on the competition
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Business
Article
February 11th, 2020 | Robert Cooper
Disruption in the traditional UC sales model requires VARs to emulate MSPs and focus on becoming communications business consultants.
- read more
Article
February 7th, 2020 | Dave Sobel
Declaring a commitment to ethical digital policies will not only earn customer trust but differentiate you from the competition.
- read more
Resource
February 4th, 2020 | Webroot
This playbook is designed for new, existing, and prospective managed service providers (MSPs), resellers, distributors, and system integrators who want to provide effective, easy-to-use cybersecurity solutions that lower operational costs and grow profits.
- read more
Article
February 3rd, 2020 | Megan Santosus
Customers are seeking experiences that are thoughtful, well-designed, seamless, and flexible—through all the touchpoints of the relationship.
- read more
ASCII Forum: Trending Topics
Perfect Elevator Pitches | Refurb PCs Worth it? | Troubleshooting Stuck Sync in OneDrive | and more!
January 31st, 2020 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
- read more
Article
January 29th, 2020 | Manuel Palachuk
To be successful, focus on initiatives that are sized to execute and complete in shorter time frames, fund them properly, and fully support the personnel in charge.
- read more
Article
January 20th, 2020 | Benjamin Pearce
ACP Technologies looked outward and inward to grow the business through process improvements that focus on a winning customer experience.
- read more
Resource
January 19th, 2020 | Datto
There are countless approaches to sales prospecting. To learn the most effective route for your business, we spoke with some of the best resources Datto has to offer; our MSP partners. Find out more about the top sales prospecting strategies from fellow MSPs like you who’ve walked the walk and talked the talk (with tremendous results)
- read more
Resource
January 18th, 2020 | Datto
Are you an IT provider still offering break-fix IT services? Are you ready to make the leap to a managed services model? We sat down with successful managed service providers, or MSPs, to learn their secrets to success when just starting out. Find out more about the seven strategies for breaking up with break-fix and moving on up towards monthly recurring revenue, or MRR, as a managed service provider.
- read more
Article
January 17th, 2020 | Colleen Frye
IT service providers who learn to reframe customer relationships by offering vCIO and other strategic advice to advance business goals reap more enduring rewards.
- read more
Pages
