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This week, Erick and Rich discuss SaaS Alerts selling a piece of the business to its MSP partners, how to determine the time has come to hire a full-time service dispatcher, and the potential hazards of stealing location-sensitive smart speakers.
Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.Latest Slideshows
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Zyxel
Blog Entry
February 4th, 2019 | Karl Palachuk
#1 Question: Is it too late to become a Managed Service Provider?
Short Answer: No!
In fact, what we call "managed service" is really just the way technology support will be delivered from now on. We're going to use great tools, sell network-managed solutions, and focus on preventive maintenance and recurring revenue.
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News
January 15th, 2019 | ChannelPro
The new products and functionality aim to offer MSPs and their customers greater versatility in the face of increasing network challenges.
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Article
January 11th, 2019 | James E. Gaskin
A boatload of CES gear, retail IoT tech from Microsoft and Kroger, and a soothsayer who reads vegetables instead of a crystal ball are all among the stories we’ve finally gotten around to bringing your way.
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Resource
December 6th, 2018 | ChannelPro Weekly
Joined by MSP Vince Tinnirello, of Anchor Network Solutions, Matt and Rich dive deep into the Datto-Autotask merger one year later, operational efficiency best practices, and marketing fundamentals.
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News
December 5th, 2018 | Rich Freeman
Dynamic path selection functionality in the new release lets SD-WAN users failover to a backup network connection automatically when performance drops below preset thresholds. Other new features include integration with the Tigerpaw PSA platform.
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Article
November 16th, 2018 | Rich Freeman
The networking vendor has a plan for helping channel pros stop their customers from buying access points and switches themselves online, and it’s all about managed services.
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News
November 13th, 2018 | Rich Freeman
Those and other updates were part of a Q4 launch wave that includes zero-touch provisioning capabilities, a new risk scoring application (pictured), two new unified threat management platforms with built-in Power-over-Ethernet, and more.
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Article
November 9th, 2018 | James E. Gaskin
Post-Halloween goodies from Intel, nonprofit industry software from Microsoft, and the fastest, easiest Thanksgiving dinner recipe ever invented are all among the stories we’re just now telling you about.
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Video
October 22nd, 2018 | ChannelPro
Join Erick and Rich as they ponder Zyxel’s disruptive entry into the SD-WAN market, the value of holding strategic company retreats, and beer for dogs. Yup, you read that right. Beer for dogs.
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News
October 15th, 2018 | Rich Freeman
Available for as little as $149 a year, the new add-on for the networking vendor’s ZyWALL VPN firewalls (pictured) lets users run voice and video traffic across the same internet connections they use for everything else without compromising performance.
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