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ASCII Group
The ASCII Group is the premier community of North American MSPs, MSSPs and Solution Providers. The...Carbonite
Carbonite is a leading, single-source provider for comprehensive data protection for all the... - Directory
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Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.Latest Slideshows
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News
January 25th, 2023 | Rich Freeman
A popular figure among ConnectWise partners and familiar presence at its events, Fulton was most recently the company’s chief customer officer, with oversight responsibility for the IT Nation partner community.
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January 25th, 2023 | Rich Freeman
Included among the forthcoming products are an “extreme short throw” device capable of displaying an 80-inch image from as close as one inch away and a browser-based unit for classrooms that projects straight over the web without a PC or Mac connection.
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January 24th, 2023 | Rich Freeman
The second-generation product family arrived on the same day as a no-money-down purchasing option for Datto networking products and expanded global availability of the vendor’s SASE solution.
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January 19th, 2023 | Colleen Frye
The first of this year’s four online summits brought together the best minds in the industry to guide MSPs on the opportunities and trends in a cloud-first era.
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January 19th, 2023 | ChannelPro
The multi-day sales and marketing conference held each quarter is designed to help MSPs grow their businesses.
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January 18th, 2023 | Rich Freeman
Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically.
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January 16th, 2023 | James E. Gaskin
The move is part of an aggressive growth strategy for the MSP franchisor, which includes adding centralized fulfillment capabilities.
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January 5th, 2023 | Rich Freeman
A crop of new PCs and peripherals introduced at this year’s CES conference today include a new ThinkBook model (pictured) equipped with a rotating hinge that lets users switch between a 13.3-inch OLED touchscreen and a 12-inch e-Ink display.
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January 4th, 2023 | Rich Freeman
The forthcoming PCs and peripherals include new Dragonfly Pro laptops and Chromebooks (pictured) specifically aimed at freelancers and equipped with 24/7 live concierge support at no extra charge.
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January 3rd, 2023 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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