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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


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September 16, 2019 |

Pax8 Adds Cloud Workspace Software from CloudJumper to Solution Catalog

The new offering is designed to help Pax8 partners capitalize on demand for cloud-based desktops generally and Microsoft’s forthcoming Windows Virtual Desktop offering specifically.

Distributor Pax8 has added Cloud Workspace for Azure, from workspace-as-a-service vendor CloudJumper, to its solution catalog in a bid to help MSPs capitalize on demand for cloud-based desktops generally and Microsoft’s forthcoming Windows Virtual Desktop (WVD) specifically.

Introduced last September and available in public preview since March, WVD is a multiuser Windows 10 virtual desktop infrastructure service optimized for the ProPlus edition of Office 365. It includes support for Windows Server Remote Desktop Services desktops and apps, as well as free Extended Security Updates for Windows 7, which reaches end of life in January. Microsoft declared WVD “feature complete” last month and is expected to place it in general availability shortly.

“We really think it’s going to blow up,” says Ryan Walsh, Pax8’s chief channel officer, who calls virtual desktops a natural fit for SMBs already running fewer and fewer workloads onsite. “They’re getting more and more untethered to this on-prem environment and doing everything in the cloud,” he notes.

CloudJumper has been working closely with Microsoft on WVD since before its unveiling a year ago, and has been steadily grooming its platform for the Microsoft solution’s eventual launch. In July, for example, the company shipped a new edition of its Cloud Workspace Management Suite equipped with functionality that draws on Microsoft APIs to simplify WVD rollouts, and also announced WVD-related strategic pacts with both NVIDIA and thin client vendor IGEL.

According to Walsh, CloudJumper is a longtime leader in cloud workspaces that’s well positioned to take advantage of the increased interest in that technology likely to follow WVD’s official launch. “They were out there early supporting desktop as a service,” he says. “It’s a world they know.”

Pax8 plans to complement CloudJumper’s technical expertise with enablement programs aimed at helping channel pros first understand the cloud workspace opportunity and then design and launch service offerings. It will also provide management resources for WVD over and above what’s available from either CloudJumper or Microsoft, including automated integration with leading PSA platforms and tools for monitoring and controlling consumption.

The company took a similar approach to helping its partners develop Microsoft Azure infrastructure offerings, Walsh notes, complementing Microsoft’s one-day Azure Bootcamp training events, for example, with a more extensive 120-day roadmap program plus automated usage reporting and consumption threshold alerts.

Pax8 has seen potential in cloud desktops for at least four years, Walsh says, but decided to enter the market now based on the “game-changing” effect of Microsoft throwing its weight behind the technology. Partners can expect to see solution bundles from Pax8 combining WVD with Microsoft cloud products like Office 365 in the future.

Pax8’s investments in WVD follow earlier initiatives for Office 365, Microsoft 365, and Microsoft Azure that have produced strong results. “We’ve sold over 1.5 million licenses of Office 365 and Microsoft 365 over the last two years,” says Walsh, adding that Pax8 has signed more net new tenants for the SMB-oriented Business edition of Microsoft 365 than any other distributor in the world.

CloudJumper is Pax8’s first workspace-as-a-service partner, according to Walsh, but will probably not be the last. “I think we’ll approach this like Pax8 has historically when we get into a new category,” he says. Typically, that means focusing exclusively at first on one especially strong vendor before allying with further providers capable of satisfying requests from partners for additional functionality.

Pax8 currently has close to 40 vendors on its line card. Those have included BDR vendor StorageCraft since April as well as Acronis, Dropsuite, and Proofpoint, among others, since last November. According to Walsh, there are more to come. “We’re not done,” he says.

The company appointed its first chief market development officer two months ago in connection with a push into the telecommunications space.

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