Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Members of the Kaseya + Datto Global Partner Program, which is based heavily on Datto’s earlier stand-alone program, can qualify for four tiers based on combined annual spending across both the Datto and Kaseya portfolios.
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The new features are designed to streamline previously manual processes for resellers of Microsoft cloud services, according to U.S. cloud executive John Dusett (pictured).
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A popular figure among ConnectWise partners and familiar presence at its events, Fulton was most recently the company’s chief customer officer, with oversight responsibility for the IT Nation partner community.
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Included among the forthcoming products are an “extreme short throw” device capable of displaying an 80-inch image from as close as one inch away and a browser-based unit for classrooms that projects straight over the web without a PC or Mac connection.
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The second-generation product family arrived on the same day as a no-money-down purchasing option for Datto networking products and expanded global availability of the vendor’s SASE solution.
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The first of this year’s four online summits brought together the best minds in the industry to guide MSPs on the opportunities and trends in a cloud-first era.
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Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically.
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