Topic: Research & Trends
Microsoft Copilot: A Golden Opportunity for MSPs or Just Hype?
Experts weigh in on the significance of AI in Microsoft 365, and what MSPs need to know to prepare customers, and how to capitalize on the opportunity.
Password Management Solutions | Online Tech Skills Assessment | Top UPS Choices and More
Hot Topics Trending on the Members-Only ASCII Group Forum June 2024 trending topics: Recommendations for the easiest personal use password management solution Top resources to find an online technical skills assessment test Suggested carriers who offer (EPLI) Employment Practices Liability Insurance Battery backup UPS failure recommendations Top recommendations for Tech MFA/ JIT Tools If you […]
ChannelPro Weekly #263: Getting Entangled
How many qubits does it take to render all encryption useless? In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock is joined by Philip de Souza of Aurora to ponder that very question as they chat about quantum computing – why we need to start having the quantum conversation, where quantum computing is […]
Incentive-Based Pay Models | Hot Cold Calling Tips | Virtual Assistants | Firing Clients and more
Hot Topics Trending on the Members-Only ASCII Group Forum May 2024 trending topics: Best way to structure incentive-based pay for technical employees and on-site technicians Effective strategies for cold calling to acquire new clients Crafting a letter for terminating a customer relationship Recommendations for the best VoIP office phone brands Assistance in finding the best […]
OpenText Cybersecurity MSP/MSSP Survey Finds Customers Seek AI-led Comprehensive Security Expertise
OpenText Cybersecurity 2024 Global Managed Security Survey reveals enterprises and SMBs need holistic and composable security.
Rising Demand and Evolving Expectations: Top MSP Trends to Watch
Technology is evolving at a breakneck speed, so businesses are looking to MSPs for services beyond cost-effective IT solutions.
Urgent Training Gap Exposed: A Quarter of Organizations Unprepared for Cyberattacks
New research from Hornetsecurity reveals 26% of companies don’t provide IT security training to end users.
New Report Demonstrates That the Adoption of Automation is a Critical Step in Achieving an Effective Proactive Security Strategy
The study with Omdia found that 77% of SMB decision makers see automated endpoint and vulnerability management platforms as important or mission-critical.
ConnectWise Research Finds 78% of SMBs Concerned a Cyberattack Could Put Their Organizations Out of Business
SMBs are facing an increase in cybersecurity attacks, yet many lack the in-house skills to properly address security issues, ConnectWise research showed.
Cybersecurity Skills Shortage Ranks as the Biggest Risk to MSPs and Their Clients
Hiring new cybersecurity analysts to keep up with customer growth and the latest cyberthreats was a top challenge for IT services providers, the report found.