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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.Latest Slideshows
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News
February 20th, 2023 | Rich Freeman
Forthcoming enhancements will upgrade the security vendor’s Password Hub, Devolutions Server, Devolutions Workspace, and Devolutions Gateway products.
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February 16th, 2023 | Rich Freeman
Centrally manageable though the WatchGuard Cloud interface, the Firebox T25, T45, and T85 are meant for work-from-home use as well as retail outlets, restaurants, and other settings where speed and safety matter but space is tight.
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February 15th, 2023 | Rich Freeman
The ChatGPT-based automated scripting tool it unveiled last week is the leading edge of a broader initiative aimed at helping MSPs get more done faster with help from artificial intelligence.
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February 14th, 2023 | Rich Freeman
As a result, says CEO Fred Voccola (pictured), rather than announcing layoffs like many other tech companies, Kaseya plans to continue investing billions this year in its products and partners.
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February 14th, 2023 | Rich Freeman
The new Veeam Data Platform comes in three editions offering varying combinations of the updated Veeam Backup & Replication version 12, the Veeam ONE monitoring and analytics system, and the Veeam Recovery Orchestrator.
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February 10th, 2023 | Rich Freeman
Introduced just 72 days after ChatGPT’s debut, a new integration between the OpenAI technology on one side and both ConnectWise Automate and ConnectWise RMM on the other aims to help technicians automate ticket resolution processes faster.
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February 9th, 2023 | Rich Freeman
An optional add-on to the vendor's SentinelOne-powered EDR solution, N-able Managed Endpoint Detection and Response provides 24/7/365 assistance from security analysts at SentinelOne’s security operations center.
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February 8th, 2023 | Rich Freeman
An addition to the vendor’s Trusted Partner Program, Secureframe for MSPs is designed to help MSPs and MSSPs deliver automated compliance services.
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February 8th, 2023 | Rich Freeman
The zero-trust security vendor’s allowlisting technology, which normally blocks any process not explicitly OKed in advance for use in client environments, now permits Pia’s managed services automation solution to interact with protected endpoints by default.
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February 7th, 2023 | Rich Freeman
The deal is ScalePad’s latest step toward building a product family aimed at raising MSP productivity in four areas: automation, standardization, strengthening access to information, and increasing operation maturity.
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