News & Articles - Page 63
3 Key Steps to High Customer Satisfaction – and Higher Renewal Rates
Follow these three tips to keep your MSP business, and your customers, revved up for success.
An Insider’s Look at the Microsoft Cloud Partner Program
Microsoft has an all-new partner program. Channel pros should review the new Solutions Partner designations and the partner capability score requirements to determine how to proceed.
How One MSP Combined Marketing, Processes and Acquisitions to Hit $20 Million in Revenue
Responsive Technology Partners adopted a strategy of organic growth and acquisition to transform its roller-coaster performance to a rocket-ship trajectory.
Meet the 2023 ChannelPro Vendors on the Vanguard
Take a tour through our latest batch of overlooked, up-and-coming, and lesser-known vendors in managed services, cloud computing, security, and the Internet of Things.
ConnectWise Has More AI-Enhanced Features Coming Soon
The ChatGPT-based automated scripting tool it unveiled last week is the leading edge of a broader initiative aimed at helping MSPs get more done faster with help from artificial intelligence.
Kaseya Foresees ‘Ugly’ Economy That’s Less Ugly for MSPs and Their Vendors
As a result, says CEO Fred Voccola (pictured), rather than announcing layoffs like many other tech companies, Kaseya plans to continue investing billions this year in its products and partners.
Cyber Liability: Your New Best Friend
Leverage insurance requirements to get your clients to do what you have been encouraging them to do all along—put proper security practices in place.
Health Insurance Tips and Tricks
At a time of exceptionally low IT unemployment, providing comprehensive yet affordable healthcare benefits is more important than ever.
ConnectWise Adds ChatGPT-Based Scripting to RMM Solutions
Introduced just 72 days after ChatGPT’s debut, a new integration between the OpenAI technology on one side and both ConnectWise Automate and ConnectWise RMM on the other aims to help technicians automate ticket resolution processes faster.
Secureframe Introduces MSP Partner Program and Multi-Tenant Portal
An addition to the vendor’s Trusted Partner Program, Secureframe for MSPs is designed to help MSPs and MSSPs deliver automated compliance services.