Archive for Anjali Fluker

The Managed Intelligence Alliance is bringing MSPs to the table as the industry develops standards for responsible, scalable AI services.

These MSPs lead the channel with purpose, innovation and impact. They set the tone for exceptional IT services.

Insights from GTIA’s Channel Visionaries Power Panel and new research on SMB AI adoption point to a new challenge for MSPs: moving beyond AI hype to become trusted business advisers.

GTIA’s three-day event highlighted why partnerships, trust and a strong channel community are becoming increasingly important as MSP responsibilities grow.

The channel’s leading nonprofit organization is leaning in to the idea that GTIA members should be setting the standards when it comes to AI.

Threat actors tailor their tactics to industry-specific vulnerabilities, making it critical to understand each sector’s attack surface.

Inside ConnectSecure’s approach to helping MSPs strengthen security services while improving customer trust and retention.

From back-office operations to security awareness, vendors say AI can help MSPs improve efficiency, profitability and customer value in ways that go well beyond faster ticket resolution.

As AI reshapes managed services, this year’s conference is placing greater emphasis on practical education, peer collaboration and member-driven programs.