Archive for Anjali Fluker
The MSP Service Desk Is About to Change Forever—Here’s Why
From changing technician workflows to building an orchestration layer around tool sprawl, Pia’s leaders discuss what’s next for MSP automation and AI-driven service delivery.
MSPs, It’s (Still) Time to Stop Managing IT and Start Solving Business Problems
Former MSP Allen Edwards shares how managing his nightclub business offers insights on what IT service providers need to do for their clients.
Avoid Costly Downtime: Practical Advice for MSPs on Bare Metal Recovery
Discover the importance of bare metal recovery for MSPs, focusing on efficient restoration for critical system environments.
CMMC Confusion Ends Here: How Huntress and DEFCERT Built a Playbook for MSPs
As compliance pressure rises, a new set of resources is helping MSPs turn uncertainty into confidence — and complexity into opportunity.
Insights from ChannelPro DEFEND Irvine: Lessons from the Cyber Battlefield
Cyber pros packed the room at ChannelPro DEFEND: Irvine, where MSPs swapped theories for tactics and walked away ready to strengthen their defenses.
A New Culture of Transparency: How ConnectWise’s Leadership Reset the Focus on MSP Partners
Top executives Manny Rivelo, David Raissipour, and Mari-Frances Bentvelzen shared how a renewed culture of transparency, collaboration, and accountability is reshaping the company — and the partner experience.
When Planning Fails: 4 Ways MSPs Can Adapt Faster
There may be some clear ways to deal with unknowns or other such challenges. Here are some things to look out for.
5 Steps to Efficient Project Template Reviews for MSPs
Improve project execution and efficiency with standardized project templates. A better structure can streamline workflows and more.
ConnectWise Pushes the Boundaries of Automation and Security at IT Nation Connect Global
From automation and AI to integrated cybersecurity and data recovery, ConnectWise used IT Nation Connect Global to showcase how its Asio platform is shaping the next generation of managed services.
Cloud Security Is Getting Far More Complicated—Here’s How MSPs Keep Up
Stay one step ahead with cloud security. Learn how to secure your clients’ multicloud environments and leverage the transformative benefits.











