MSP Technology News Headlines
SonicWall’s next-gen network security solutions lead the headlines for this week, but there’s also a lot of interesting technology news from all over the industry. From cybersecurity to career growth to partner program enhancements, you’ll want to stay in the know. Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down!
SonicWall Redefines Cybersecurity, Sets New Standard with Next Generation Network Security Solutions Built for MSPs
Delivering peace of mind with layered security, co-managed services and a unified management platform, SonicWall is helping partners grow services profitably through its continued innovation leveraging next generation firewalls.
Key quote from the press release:
“SonicWall’s new standard for cybersecurity marks a pivotal moment in our evolution as an innovator expanding into a platform-based cybersecurity leader. As we continue to listen to our partners and evolve with their changing needs, we are consolidating fragmented tools into one secure, scalable, and smart platform. With this launch, we are bringing together industry-leading firewall threat performance, cloud-based ZTNA to replace legacy VPNs, co-managed NOC and SOC services and an industry-first cybersecurity warranty so MSPs have every tool they need to ensure the businesses they serve are safe, in a scalable and cost-effective way.” — Bob VanKirk, president and CEO, SonicWall
More SonicWall Headlines
➡️ D&H Distributing and SonicWall Partner to Offer Comprehensive MXDR Solutions for MSPs
Coro Launches Security Awareness Training to Close the Human Security Gap for SMBs
New Purpose-Built Solution Combats Human Error Phishing Attacks, Compliance Mandates, and Legal Exposure—Without Extra Tools or Complexity
Key features from the press release:
- Phishing Simulations: A library of AI-enhanced phishing simulations modeled on today’s most sophisticated attack tactics —from email scams to social engineering. Pre-built templates test user awareness and track key metrics. Visual dashboards help IT identify risk patterns and assign targeted follow-up.
- Adaptive Training: Personalized learning based on user actions and risk signals. When employees fail simulations or exhibit risky behavior, the system automatically assigns targeted, short-form content to close knowledge gaps in real-time.
- Scheduled Learning: Automated training rollouts by role, department, or organization-wide. Admins can create learning paths that deliver the right content at the right intervals—ideal for onboarding, quarterly refreshers, or meeting compliance.
- Powerful Reporting Suite: Visual dashboards with insights into training engagement, completion rates, and phishing simulation outcomes. Executive-level reports demonstrate compliance with regulatory frameworks, providing documented proof of progress and accountability.
Barracuda Unveils Next-Generation Threat Detection Powered by Multimodal AI
New Capabilities Deliver Adaptive, Context-Aware Protection Against Emerging Attacks with Unprecedented Accuracy and Speed
Key quote from the press release:
“As cybercriminals increasingly weaponize AI to launch targeted, sophisticated and evasive attacks, businesses need security that’s equally intelligent and adaptive. By leveraging multimodal AI, we’re taking a holistic approach to analyze different data types to identify attacks that bypass traditional models. It’s a transformative step forward in proactive cybersecurity.” — Sunil Kumar, vice president of advanced technology at Barracuda
More Barracuda News
➡️ Future-proof your secure internet access with the new generation of web security devices
Conifers.ai Unveils Program to Transform SOC Operations for MSSPs
CognitiveSOC™ leverages agentic AI to reduce end-to-end investigation times by up to 87% so MSSPs can scale and expand their businesses
Key quote from the press release:
“Our team has extensive experience working with service providers. We understand their pain points and the constant pressure to safeguard customers while growing their businesses. With this knowledge, we designed our patent-pending agentic AI platform to boost their effectiveness and efficiency with high-quality investigations so they can meet demand head-on, delivering excellence for customers and accelerating business growth.” — Tom Findling, co-founder and CEO, Conifers
HPE Networking Instant On Secure Gateway brings robust enterprise-grade security to small and medium businesses
Photo credit: HPE
The new secure gateway provides a broad range of performance and security features to suit the needs of small and medium-sized businesses
Key quote from the press release:
“Today’s SMBs are under constant pressure to defend their networks from complex cyber threats, with limited IT resources, and a fast-evolving digital landscape. Without dedicated security teams or substantial budgets, many SMBs struggle to protect their networks effectively. Traditional security solutions lack agility, adaptability, cloud security, and advanced threat detection, creating a false sense of protection and leaving these businesses vulnerable. The HPE Networking Instant On Secure Gateway addresses this gap, offering SMBs enterprise-grade protection without the need for extensive resources, empowering them to stay secure in a rapidly changing digital world.” — Amol Mitra, vice president and general manager, worldwide small and medium business, HPE Aruba Networking
Pia and CloudRadial Integration Accelerates Zero-touch Ticket Resolution and Improves Client Self-service for MSPs
New integration empowers MSPs to close tickets faster through client-facing forms and zero-touch automation.
Key benefits of the integration, according to the press release:
- Faster ticket resolution – Automates the ticket generated from client-submitted CloudRadial forms using Pia’s AI-powered workflows, eliminating delays and manual processes. Password reset requests, for example, can now be validated and completed instantly without technician intervention.
- Seamless CloudRadial integration – MSPs can continue using CloudRadial’s client-facing forms while leveraging Pia’s automation and real-time data. Device details from connected systems are automatically pulled into tickets, ensuring accurate issue resolution.
- Greater efficiency – Frees technicians to focus on complex, high-priority tasks while Pia automates routine service requests.
- More accurate service delivery – Ensures tickets are categorized and resolved accurately with real-time client data, reducing errors and improving response times. For example, asset data can be cross-referenced automatically, making sure the right hardware replacement is ordered without back-and-forth.
Pax8 Launches One-of-a-Kind ‘MSP Legends’ Documentary Series
Season one of MSP Legends gives viewers insight into the unique nature of the managed service provider (MSP) community and the IT channel from the perspective of Rob Rae, Pax8 Corporate Vice President of Community and Ecosystems
Key quote from the press release:
“Our desire for this documentary is to capture the essence of this ecosystem of partners, marketplaces and vendors as we all move in the same direction toward helping the world’s small and medium businesses with their IT needs,” said Rae. “We wanted to deliver a new approach and a fresh look into what makes this community different. I spend a lot of time with MSPs and partners, and I wanted to show all the amazing work and collaboration that goes on daily through my own eyes.”
➡️ Expanded ChannelPro Coverage on Pax8’s ‘MSP Legends’ Documentary Series
Miro launches Solution Partner Program to accelerate enterprise innovation and collaboration
New program connects customers with specialized partners to maximize business impact and drive transformative outcomes
Key quote from the press release:
“Organizations partnering with Miro’s Solution Partners achieve faster, more tangible business transformations with clearer, measurable ROI. Our Solution Partner Program connects customers with specialized expertise that unlocks Miro’s full potential as an Innovation Workspace, delivering accelerated implementation timelines, seamless workflow integration, and breakthrough organizational outcomes. This strategic approach consistently transforms how teams collaborate and innovate, directly driving improved business performance and competitive advantage across the enterprise. Solution Partners act as a shortcut, helping customers get from idea to execution in an efficient and effective way.” — Mae Joyce Kettler, global head of partnerships, Miro
GoTo Unveils 100+ Next-Gen Omnichannel and AI Features to Elevate Communications for SMBs
Latest GoTo Connect advancements deliver a powerful unified inbox, new mobile features, and practical AI capabilities for enhanced productivity and customer interactions
Key benefits from the press release:
- All in One Platform to Communicate Across All Channels: GoTo Connect now offers enhanced mobile functionality, newly added channels, and upgraded unified inbox performance and design. Seamlessly manage all communications, from email to WhatsApp and beyond, whether in the office or on the go.
- AI-Driven Customer Experiences That Delight Every Time: GoTo Connect’s AI-powered platform are designed to a new standard for performance with updates to manage calls 24/7, analyze agent conversations, and identify key phrases and speaker insights, all while saving team’s valuable time.
- Simple Communications Management: GoTo Connect puts businesses in control with powerful admin tools to add products, edit audio clips, safeguard sensitive conversations, and manage SMS messaging, all through an intuitive design that makes setup and management easy, no tech expertise needed.
NetApp and Intel Partner to Redefine AI for Enterprises
Groundbreaking solution simplifies AI inferencing for specialized and local applications
Key quote from the press release:
“Our mission is to unlock AI for every team at every level without the traditional barriers of complexity or cost. NetApp AIPod Mini with Intel gives our customers a solution that not only transforms how teams can use AI but also makes it easy to customize, deploy, and maintain. We are turning proprietary enterprise data into powerful business outcomes.” — Dallas Olson, chief commercial officer, NetApp
Disaster No. 123456: New Research Reveals Weak Passwords That Are Putting Businesses at Risk
Photo credit: NordPass
NordPass and NordStellar analyzed the most common passwords used in corporate environments – and it’s clear that poor password habits are widespread. Across industries, weak credentials leave businesses vulnerable to data breaches.
Key quote from the press release:
“It’s shocking to see that, despite years of warnings, businesses continue to use weak passwords that are incredibly easy for hackers to exploit. Cybercriminals don’t need sophisticated tools to breach a company when employees are using “password” or their own names to protect sensitive data.” — Karolis Arbaciauskas, head of business product, NordPass
Top 10 Not-so-secret Business Passwords in the US
- password
- 123456
- qwerty123
- qwerty1
- aaron431
- password1
- welcome
- 12345678
- Password1
- abc123
StorMagic Launches New Global Channel Partner Program
Three-tier structure empowers partners to deliver budget-friendly, simple, on-site virtualization solutions and capitalize on the VMware transition.
Key quote from the press release:
“StorMagic is committed to helping our partners achieve their business goals by continuously delivering flexible, reliable, affordable virtualization solutions that help keep our customers’ organizations running. With this enhanced program, partners are uniquely positioned to help customers solve infrastructure challenges at decentralized locations, including managing migrating seamlessly from Broadcom/VMware, avoiding costly hardware upgrades and introducing more flexibility– all while maximizing their productivity and profitability.” — Susan Odle, CEO, StorMagic
Qlik Accelerates Move to Cloud with New Analytics Migration Tool
Complimentary migration tool available through Qlik and certified partners, accelerating cloud adoption and modernizing analytics environments.
Key benefits from the press release:
- Faster, smarter scoping of migration projects: Automatically maps apps, scripts, users, and data connections—removing guesswork from planning and reducing assessment cycles.
- Reduced effort and error in re-platforming: Converts and adjusts Qlik load scripts for Qlik Cloud compatibility, including legacy syntax, file paths, and custom logic.
- Streamlined dashboard migration with visual continuity: Accelerates the transition of QlikView visualizations into Qlik Sense, retaining layout intent and reducing rebuild effort.
- Flexible migration paths for every customer: Enables guided workflows for both self-service users and certified partners, with support for phased or full cutover strategies.
- Lower migration risk with built-in validation and control: Provides rollback, backup, and content verification—ensuring safe transitions without jeopardizing continuity.
Cato Networks Transforms Global Partner Program to Fuel Scalable and Profitable SASE Growth for Partners
Designed for flexibility and simplicity, the Cato Networks Channel First Partner Program makes it easy for partners to do business with Cato.
Key quote from the press release:
“Our partners asked, and we listened. When designing a best-in-class partner program, we landed on four key tenants: predictable profitability, flexibility, simplicity, and differentiation. Put simply, our program reflects how partners want to work today. We’re making it radically easier for partners to scale their SASE business with a platform that’s proven to win in the market. When partners get our SASE platform in the hands of a customer, seven out of ten times, they win. That’s the power of a true SASE platform in the channel.” — Karl Soderlund, global channel chief, Cato Networks
Axonius makes strategic enhancements to its Correlated Partner Program
As a channel-first organization, the program changes will drive growth and scale success through the team’s global partnerships and Supported Partners.
New benefits and features, according to the media alert:
- New Tier System — Authorized, Premier, and Elite Partner tiers that offer aligned business strategies with Axonius’ suite of offerings across the partner ecosystem
- Partner’s Internal Production Environment (NFR) — Scalable discounts for NFR use in a production environment, with ongoing support and development opportunities across customer tier levels
- Partner Xchange (PX) SPIFFS — Introduction of SPIFF in Partner Xchange, designed to reward members as they hit critical junctures throughout the sales cycle
IT Nation Announces PitchIT Class of 2025 Contestants
Three start-up contestants from this group will present their innovative solutions on stage at IT Nation Connect 2025; winners receive $100,000 in prize money.
Key quote from the press release:
“In the rapidly transforming MSP space, innovation is crucial, and PitchIT participants are a critical piece in supporting such transformation. “We are incredibly excited to announce this year’s PitchIT cohort and look forward to introducing this year’s solutions to our community at IT Nation Connect in November.” — Sean Lardo, vice president of IT Nation communities, ConnectWise
BMC Helix Extends Agentic AI Across IT Service and Operations Management
New release of the AI-native platform with HelixGPT enhances the user and end-customer experience by adding new AI agents to its fleet.
Key quote from the press release:
“As leaders in Agentic AI, we are thrilled to bring an even broader scope of capabilities to Helix with this release. Customers will be able to support their employees through enhanced Teams integration, maintain service quality when incidents occur, and adapt in complex technology environments with ease. These are differentiators that help their business thrive, and BMC Helix delivers.” — Ryan Manning, chief product officer, BMC Helix
GTIA Announces New CEO: Dan Wensley
Wensley is a familiar force in the IT channel, known for building award‑winning teams, championing community and helping partners thrive.
Key quote from the LinkedIn post:
“I’m honored to lead GTIA alongside our board and thousands of members. Together, we’ll create even more opportunities to connect and grow.” — Dan Wensley, new CEO, Global Technology Industry Association
Article updated May 12, 2025
Images: HPE, Pia, NordPass
