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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.

Location

333 West San Carlos Street
San Jose, California 95110
United States

WWW: acer.com

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February 13, 2012 |

Mitel and VMware Partner on Desktop Virtualization in the Contact Center

Mitel is also offering Mitel’s virtualized Unified Communicator Advanced Client software for VMware View, giving contact center employees access to a cloud-based unified desktop and communications device.

VMware and Mitel have integrated Mitel’s Contact Center Solution with VMware View, enabling contact center managers to deploy and manage agents anywhere globally. Mitel is also offering Mitel’s virtualized Unified Communicator Advanced Client software for VMware View, giving contact center employees access to a cloud-based unified desktop and communications device.

Desktop virtualization using VMware View decouples desktop components from physical devices. When used in conjunction with Mitel’s Contact Center Solutions, contact center and communications applications can be deployed in a virtual desktop environment, enabling IT departments to extend the desktop and mobile environment to anywhere an end-user has an Internet connection.

Get more information on Mitel Contact Center Solutions, and view a demo at VMware’s Partner Exchange 2012, currently taking place in Las Vegas through Thursday, February 16.


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