The purpose of this report is to empower MSPs and IT solution providers to hone defense and recovery strategies in order to keep SMBs safe in the year ahead.
Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.
Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Updates introduced last week are designed to make transitioning to NCE “somewhat seamless” to resellers by incorporating new terms and conditions behind the scenes, according to Ingram Micro Cloud exec Victor Baez (pictured).
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The nine-city MSP Success Summit kicked off in Houston, with a 2022 agenda designed to improve MSPs’ security posture, as well as their general sales and marketing strategies.
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NCE shakes up Microsoft’s legacy Cloud Solution Provider program, and includes numerous pricing and billing changes that channel pros need to know.
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ChannelPro’s in-person, six-city tour offers IT integrators, managed services providers, consultants, and VARs two days of educational content designed to help drive business growth.
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February 3rd, 2022 | Michelle Senecal de Fonseca and Scott Porter
Designed for any device, over any network, new desktop-as-a-service solutions are sustainable and scalable for the needs of remote contact center workers.
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Users of the billing reconciliation tool can now download unlimited copies of usage data from makers of consumption-based solutions at no charge.
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In a Q&A during yesterday’s SMB TechFest event, Rodney Clark (pictured), acknowledged that Microsoft’s New Commerce Experience is forcing CSP program members through a lot of change quickly, and said “a little bit more help” is coming.
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Nothing says old school cool quite like a Rolodex. Just ask Matt, Rich, and guest host Esteban Blanco, of Blanco I.T. But first, ask them about Datto buying EDR vendor Infocyte, the new education PCs from HP, and predictions for IT in 2022, because they have lots to say about all that and more.
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Happy 200! Hard to believe it, but this is episode 200 of the 5 Minute Roundup. To mark the occasion, Erick and Rich discuss the single biggest change in the channel in the four years they’ve been on the air. Plus a real estate listing with four toilets. In one bathroom.
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