Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The company’s progressive dialer system for high-volume calling can now integrate campaigns with multiple CRM solutions. 1Stream updates include the ability to route support calls to specific technicians and easier click-to-dial functionality for Autotask users.
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One of several recent enhancements to BVoIP’s 1Stream integration platform, the new feature lets users who regularly place many phone calls automatically dial numbers on a preset list, play prerecorded voicemail messages, and update their CRM system.
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Start buying house plants, channel pros. There’s at least a small chance it could get you federal grant money, according to guest host and channel finance expert Rayanne Buchianico, of ABC Solutions.
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The integration functionality enables MSPs to view contextual data in PSA, CRM, and other external applications directly inside the unified communication vendor’s desktop app. The new partner program pays up to 30% commissions.
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A companion to the vendor’s Channel Harmony program, which assigns primary sales responsibilities to RingCentral employees, the new IGNITE! program lets partners pursue and close deals involving up to 400 seats on their own.
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Philadelphia, PA and Fort Collins, CO – May 14, 2020 - bvoip, the leading provider of integrated communications for MSPs, is excited to announce the release of VoIP integration with documentation platform provider Hudu.
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The new features, which include the ability to place BVoIP calls from directly inside ConnectWise Manage and HubSpot, are the latest in an ongoing wave of updates planned for this year.
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Users of the unified communication vendor’s 1Stream platform can now automatically view asset, configuration, and other documentation data when answering calls from customers.
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