Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The threat detection vendor’s solution, which is designed to defend SaaS collaboration applications from ransomware, malware, and phishing, will be Datto’s first security-related product other than BDR offerings.
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The deal adds outsourced security services to a portfolio that already included solutions for identity and access management, dark web monitoring, network assessment, compliance management, BDR, and security awareness training.
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Announced at the vendor’s online GlueX conference, the enhancements include PSA and RMM integrations that signal longer-term ambitions to turn IT Glue’s documentation system into a centralized console for most of a technician’s day-to-day work.
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The Graphus solution, which Kaseya has integrated with products from its ID Agent unit, uses artificial intelligence to detect and block threat-bearing emails, offering an added layer of defense against ransomware and business email compromise attacks.
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In a virtual keynote yesterday and interview on the ChannelPro Weekly podcast, Kaseya CEO Fred Voccola (pictured) outlined how MSPs with the right tools will be poised for growth when the economy begins recovering.
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The new and forthcoming enhancements are designed to help MSPs increase productivity and profitability by spending less time switching between systems, according to Kaseya exec Mike Puglia (pictured).
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The new solution, called Passly, combines two-factor authentication, password management, and single sign-on functionality with dark web reporting. It builds upon and will eventually supplant parent company Kaseya’s AuthAnvil solution.
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Called Helix, the new add-on for the vendor’s BDR solution draws on artificial intelligence to identify and address the sources of backup failures without human intervention.
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Aimed at medium-sized businesses with in-house IT departments, the new service offers Spanning resellers a fresh source of recurring revenue while helping end users turn a solution for recovering from data breaches into a tool for preventing them as well.
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The company is working to build awareness and adoption of the MSP solution suite it built through vendor acquisitions by creating platform-wide partner enablement and business development groups and pouring millions into new cross-product integrations.
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