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Managed Services
Video
November 11th, 2022 | ChannelPro
Together at the 2022 Acronis #CyberFit Summit in Miami with a hurricane possibly approaching, Erick and Rich discuss Acronis’s new EDR and PSA solutions, simple social media success tips, and a new bottled eggnog inspired by frozen toaster waffles.
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News
November 10th, 2022 | Rich Freeman
Ameer Karim (pictured right) and other executives discussed those plans, a slew of additions to the ConnectWise security portfolio, and the company’s ambitious vision for its next-generation Asio platform during this week’s IT Nation Connect event in Orlando.
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News
November 9th, 2022 | Rich Freeman
Announced at the vendor’s IT Nation Connect conference alongside a joint tech apprenticeship program with CompTIA, the pact gives MSPs access to Arrow’s quoting, procurement, billing, and other services from directly inside the ConnectWise platform.
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News
November 8th, 2022 | Rich Freeman
The new tools, both of which are unusual offerings from security vendors, are designed to help MSPs build and operate scalable, efficient, and profitable security service practices, according to Acronis CTO Oleg Melnikov (pictured).
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News
November 7th, 2022 | Rich Freeman
The new functionality warns users of the RMM solution, which was struck by a sophisticated attack last summer, of anomalous activity signaling a potential breach.
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News
November 6th, 2022 | Rich Freeman
Set to ship in the next month, the new functionality will add richer support for user and license management plus faster ticket resolution. Premium editions of that Engage and Augmentt Discover are due in the first half of 2023.
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Video
November 4th, 2022 | ChannelPro
Live from the final ChannelPro SMB Forum of the year, Erick and Rich discuss Cisco’s increased interest in SMBs, how to use the end of 2022 to prepare yourself for a big 2023, and a six-foot tall loaf of bread named Pan Solo.
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News
November 1st, 2022 | Rich Freeman
Designed to lighten administrative workloads, the enhancements to GoTo Connect include a new Efficiency Mode that automatically prioritizes audio clarity over low-bandwidth connections and new tools for diagnosing call volume trends.
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Blog Entry
October 23rd, 2022 | Erick Simpson
Blog Entry
October 23rd, 2022 | Erick Simpson
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