It may seem silly to wonder how safe your backups are; backups are rarely thought of as being at risk.
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This paper examines those responses to look at both the challenges and opportunities that managed service providers face with respect to de
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Seated side by side at the year's first SMB TechFest event, your hosts Erick Simpson and Rich Freeman discuss Continuum buying BrightGauge, building a brand for your business, and the latest truck accident resulting in a giant spill of liquid chocolate.
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Documentation
Article
January 11th, 2019 | Colleen Frye
Liongard’s Roar platform for MSPs automates system discovery and documentation across the IT stack.
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News
January 9th, 2019 | Rich Freeman
The hiring comes several months after Slutskin began consulting for the documentation vendor and several months before the introduction of forthcoming integrations with management products from Datto and Kaseya.
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News
December 19th, 2018 | Rich Freeman
The acquisition, which officially finalizes a deal agreed to privately some two years ago, will not affect IT Glue’s interoperability with managed services products from competing vendors, according to Kaseya CEO Fred Voccola.
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December 6th, 2018 | ChannelPro Weekly
Joined by MSP Vince Tinnirello, of Anchor Network Solutions, Matt and Rich dive deep into the Datto-Autotask merger one year later, operational efficiency best practices, and marketing fundamentals.
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News
November 1st, 2018 | Rich Freeman
The vendor plans to use price cuts, free trial deployments, no-fee onboarding, and other measures to drive adoption of its flagship solution by both newcomers to documentation software and customers of competing vendors, including market leader IT Glue.
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November 1st, 2018 | ChannelPro Weekly
What kind of sandwich do you see when you look in the mirror? Something to ponder while you listen to Matt, Rich, and guest host Joshua Liberman rap about the news from IT Glue’s GlueCon event, SolarWinds MSP’s outsourced SOC offering, a new cloud management platform from Linksys, a review of the Lenovo ThinkPad X1 Carbon (6th Generation), and more.
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News
November 1st, 2018 | Rich Freeman
The much-requested enhancement, which lets MSPs share documents via their own SSL-enabled URL, arrives alongside new Office 365 licensing synchronization and the addition of configurations and flexible assets to the IT Glue mobile app.
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News
October 12th, 2018 | Rich Freeman
MSPs can now buy IT Glue’s flagship documentation solution in quantities less than five seats and place orders online without calling a salesperson.
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Blog Entry
October 5th, 2018 | Karl Palachuk
If you're looking for some good resources to bookmark, start here:
Have you seen our YouTube Channel? We've got over 450 Videos over at https://www.youtube.com/user/smallbizthoughts.
Among them you'll find an SOP Playlist with over 160 quick SOP Videos.
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October 4th, 2018 | ChannelPro Weekly
Joined by veteran channel pro and all-around industry expert Dave Seibert, Matt and Rich chew over the news about Kaseya’s acquisition plans, Hewlett Packard Enterprise’s partner program updates, Dell’s new IoT surveillance solution, a documentation product from RapidFire Tools, and Microsoft’s new rules for Cloud Solution Provider program members who bill direct.
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