The stories of ransomware attacks have unfortunately become more common, especially among municipalities.
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Latest Videos
From deep within their continuing stay-at-home blur, Erick and Rich discuss Kaseya's software integration strategy, the merits of attending virtual events, and a well-intentioned attempt to simulate a pro sports crowd gone horribly awry.
Erick and Rich chat about the coronavirus pandemic's effect on hardware sales, surveying your clients about when they'll return to the office (if ever), and the recent spike in people who say they're locked down at home with a ghost. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Documentation
News
May 20th, 2020 | Rich Freeman
The new and forthcoming enhancements are designed to help MSPs increase productivity and profitability by spending less time switching between systems, according to Kaseya exec Mike Puglia (pictured).
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News
April 6th, 2020 | Rich Freeman
The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured).
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Press Release
March 26th, 2020 | ChannelPro
With the new feature, Liongard’s users can create custom alerts on any data from systems across the stack, gaining unprecedented visibility, control, and convenience.
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Blog Entry
March 17th, 2020 | Karl Palachuk
Core Standard Operating Procedures for Small IT Providers – W501
Taught By: Karl W. Palachuk
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Blog Entry
February 11th, 2020 | Karl Palachuk
Cloud Services in a Month – Applying the Book – 5W17
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News
January 15th, 2020 | Rich Freeman
Officially announced during Auvik’s Frankly MSP Live partner conference, the new functionality lets Liongard partners import detailed information about routers, switches, and other network devices into their consolidated documentation data repository.
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Resource
September 13th, 2019 | ChannelPro Weekly
We’ve got you covered A to Z on this episode of ChannelPro Weekly, from Axcient’s new lead generation program to…well, nothing involving a Z, actually.
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News
August 28th, 2019 | Rich Freeman
The new functionality, quietly introduced late last month, automatically creates PSA tickets after access rights, firewall settings, and other critical settings change and then highlights what’s new directly within the relevant documentation.
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Blog Entry
August 18th, 2019 | Karl Palachuk
Free Webinar:
Why You Need to Track Outstanding Time in Your IT Business
Mark your calendars for August 15th at 9:00 AM Pacific / Noon Eastern.
This event was recorded. You can find the recording here: https://mspwebinar.com
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