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Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
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IT Glue
News
February 3rd, 2023 | Rich Freeman
The unified Kaseya and Datto partner program officially introduced this week joins further past, present, and future investments in partners, according to Kaseya EVP of Channel Dan Tomaszewski (pictured).
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News
January 31st, 2023 | Rich Freeman
Members of the Kaseya + Datto Global Partner Program, which is based heavily on Datto’s earlier stand-alone program, can qualify for four tiers based on combined annual spending across both the Datto and Kaseya portfolios.
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News
January 18th, 2023 | Rich Freeman
Called Pia aiDesk and first unveiled last year, the new system uses machine learning and natural language processing to help MSPs analyze, route, and resolve level 1 and 2 service tickets automatically.
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News
November 7th, 2022 | Rich Freeman
The new functionality warns users of the RMM solution, which was struck by a sophisticated attack last summer, of anomalous activity signaling a potential breach.
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Article
October 17th, 2022 | Nadir Merchant
A PSA tool should offer features that help MSPs increase efficiency and profitability.
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News
October 5th, 2022 | Rich Freeman
The long-rumored transaction positions Kaseya to help users of its IT Complete platform automate invoice collection and payment processing, the company says.
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News
September 12th, 2022 | Rich Freeman
Speakers including security general manager Mike Puglia (pictured) announced those and other forthcoming products and updates during the DattoCon partner event today in Washington D.C.
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News
August 11th, 2022 | Colleen Frye and Rich Freeman
Four of the dozens of vendors exhibiting at ChannelPro’s latest in-person event—ConnectMeVoice, Gradient MSP, Quickpass, and US Signal—share updates on recent and forthcoming announcements.
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News
August 8th, 2022 | Rich Freeman
Under new rules in effect immediately, the managed services vendor will no longer automatically renew one-year subscriptions for three years.
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News
July 7th, 2022 | Rich Freeman
Atera users can now administer products in the Malwarebytes Nebula platform from within the same management console their technicians use for other activities.
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