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This paper examines those responses to look at both the challenges and opportunities that managed service providers face with respect to de
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The ASCII Group is a community of independent MSPs, VARS and other solution providers. The...Call That Girl Outlook and Office 365
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Seated side by side at the year's first SMB TechFest event, your hosts Erick Simpson and Rich Freeman discuss Continuum buying BrightGauge, building a brand for your business, and the latest truck accident resulting in a giant spill of liquid chocolate.
Erick and Rich dive into why Chargifi's alliance with Belkin spells opportunity for channel pros, joining the board of a local non-profit is time well spent, and asparagus may be even better than crystal balls and tarot cards at predicting the future. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
IT Glue
News
January 9th, 2019 | Rich Freeman
The hiring comes several months after Slutskin began consulting for the documentation vendor and several months before the introduction of forthcoming integrations with management products from Datto and Kaseya.
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News
January 8th, 2019 | Rich Freeman
Goldie, who was formerly vice president of channel for IT Glue, will be responsible for the VoIP vendor’s channel sales strategy and execution.
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Video
December 26th, 2018 | ChannelPro
In their final chat for 2018, Erick and Rich discuss what Kaseya buying IT Glue means for MSPs, why posting your org chart will motivate your employees, and their champion of the week: a guy who invented a "glitter bomb" booby-trap for would-be Amazon box thieves.
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News
December 19th, 2018 | Rich Freeman
The acquisition, which officially finalizes a deal agreed to privately some two years ago, will not affect IT Glue’s interoperability with managed services products from competing vendors, according to Kaseya CEO Fred Voccola.
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Download
December 6th, 2018 | ChannelPro Weekly
Joined by MSP Vince Tinnirello, of Anchor Network Solutions, Matt and Rich dive deep into the Datto-Autotask merger one year later, operational efficiency best practices, and marketing fundamentals.
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News
November 1st, 2018 | Rich Freeman
The vendor plans to use price cuts, free trial deployments, no-fee onboarding, and other measures to drive adoption of its flagship solution by both newcomers to documentation software and customers of competing vendors, including market leader IT Glue.
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Download
November 1st, 2018 | ChannelPro Weekly
What kind of sandwich do you see when you look in the mirror? Something to ponder while you listen to Matt, Rich, and guest host Joshua Liberman rap about the news from IT Glue’s GlueCon event, SolarWinds MSP’s outsourced SOC offering, a new cloud management platform from Linksys, a review of the Lenovo ThinkPad X1 Carbon (6th Generation), and more.
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Awards
November 1st, 2018 | ChannelPro
In the judgment of our editors, these 19 vendors deserve special recognition for having had a significant and beneficial impact on the SMB channel in the last 12 months.
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News
November 1st, 2018 | Rich Freeman
The much-requested enhancement, which lets MSPs share documents via their own SSL-enabled URL, arrives alongside new Office 365 licensing synchronization and the addition of configurations and flexible assets to the IT Glue mobile app.
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