While partners at this week’s TD SYNNEX conference discuss booming IT market conditions, Erick and Rich discuss how to prepare for the inevitable slowdown to come, along with recent evidence that artificial intelligence isn’t all that intelligent yet.
Erick and Rich discuss the potential merits of buying remote access software from a security vendor, why expressing gratitude to employees and customers is a win-win, and the many, many holidays besides Star Wars Day celebrated this week.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Days after the world learned that one of the top names in MSP solutions is buying another, Kaseya CEO Fred Voccola (pictured) spoke with ChannelPro about what the future holds for Datto’s products, people, prices, culture, support, and channel-only sales model.
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The six-city, two-day conference series opened in Newark, N.J., and featured a line-up of educational sessions that addressed the top issues managed service providers and integrators care about.
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An automated, centralized documentation system shows potential investors your house is in order and saves time during the merger and acquisition process.
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The new feature, which maintains 18 months of detailed workstation and server snapshots, represents the vendor’s latest step toward providing a complete picture of everything MSPs are responsible for managing and securing through a single console.
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The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.
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Hardware from Apple and Google, software from NetApp, security integrations from Acronis and SaaS Alerts, and an uninvited intergalactic visitor for a woman in British Columbia are just a few of the many stories we waited until now to tell you about.
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The vendor will make a call on bringing VSA, which was struck by a sophisticated attack Friday, back online before noon eastern time Tuesday. Users may be required to implement “systems and network hardening requirements” before using the updated software.
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Version 5.2 of the vendor’s flagship product, which arrived this week, lets MSPs collect, store, and view information about organizations, devices, networks, Active Directory implementations, and more.
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Available free of charge, the “data hygiene” system will eventually serve as the cornerstone of a larger data intelligence platform designed to help MSPs make smarter, more informed business decisions.
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