IT and Business Insights for SMB Solution Providers

Atera

Article
September 16th, 2022 | James E. Gaskin
Cloud goodies from Dell, partner program updates from GoTo and Kaspersky, a new marketing exec for NinjaOne, and a big promotion for one of our robot overlords are among the stories we waited until just before the weekend to bring your way. - read more
 
News
July 12th, 2022 | Rich Freeman
Called N-sight RMM, the new offering adds enhanced automation capabilities to a tightly integrated combination of the vendor’s cloud-based RMM, PSA, and remote control solutions. - read more
 
News
July 7th, 2022 | Rich Freeman
Atera users can now administer products in the Malwarebytes Nebula platform from within the same management console their technicians use for other activities. - read more
 
News
July 6th, 2022 | Rich Freeman
The new functionality, which is available immediately to Acronis users free of charge, lets technicians take control of endpoints in need of troubleshooting or support directly from inside the Cyber Protect Cloud console. - read more
 
Video
November 8th, 2021 | ChannelPro
Erick and Rich discuss Atera’s new AI-powered RMM automation feature, why you should ask vendors and distributors regularly about new resources for helping you grow, and a local election in Maine set to be decided by drawing straws. - read more
 
Resource
November 5th, 2021 | ChannelPro Weekly
How much money are you making on wiffy these days? I mean, I assume you’re in the wiffy market. It’s huge! Take it from Matt, Rich, and this week’s guest host, Paco Lebron, of MSP ProdigyTeks and the MSP Unplugged podcast. - read more
 
News
November 3rd, 2021 | Rich Freeman
The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own. - read more
 
News
October 25th, 2021 | Rich Freeman
The name change is the latest manifestation of the vendor’s ongoing effort to move past RMM software alone toward offering a complete and integrated managed services toolset. - read more
 
News
September 21st, 2021 | Rich Freeman
Currently in beta testing, Ninja Ticketing is designed to boost MSP efficiency by providing seamlessly integrated RMM and service ticket functionality through a single administrative console. - read more
 
Article
September 10th, 2021 | James E. Gaskin
Home security tools from Palo Alto, Kaspersky, and iDrive, a slender new laptop from Samsung, and a cat definitely NOT suited to apartment living are just a few of the stories we’re now at long last bringing your way. - read more
 

Pages

Subscribe to Atera