Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Called HP Presence, the sprawling set of hardware, software, and services is designed to make meetings easier for remote and office-based employees to participate in together and easier for IT professionals to manage and secure.
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Called SaaS Defense, the system is designed to detect and block attacks on the Microsoft 365 suite’s Outlook, OneDrive, SharePoint, and Teams components.
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The new option lets channel pros pay $23 per terabyte per month for backup services and associated storage in Amazon S3 through one invoice, with no additional charges for download, egress, or API requests.
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Subscribers to any of the vendor’s cloud file server offerings can now block ransomware attacks immediately. Enterprise subscribers can also inspect saved snapshots to determine when ransomware infected files and restore data to that point with one click.
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The new cross-platform link lets sales prospects targeted in Zomentum’s software accept quotes and complete purchases using credit cards or ACH via Connect Booster’s payments service.
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Currently in beta testing, Ninja Ticketing is designed to boost MSP efficiency by providing seamlessly integrated RMM and service ticket functionality through a single administrative console.
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Available now in the U.S. and Canada at monthly, per-terabyte rates, the new system is designed to help MSPs protect data and workloads hosted in Microsoft’s vast and rapidly growing public cloud environment.
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The SASE platform is designed to provide comprehensive SD-WAN, firewall-as-a-service, zero-trust network access, and secure web gateway functionality in the cloud, in the office, or on the device.
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