The purpose of this report is to empower MSPs and IT solution providers to hone defense and recovery strategies in order to keep SMBs safe in the year ahead.
Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.
Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Currently in beta testing, Ninja Ticketing is designed to boost MSP efficiency by providing seamlessly integrated RMM and service ticket functionality through a single administrative console.
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Available now in the U.S. and Canada at monthly, per-terabyte rates, the new system is designed to help MSPs protect data and workloads hosted in Microsoft’s vast and rapidly growing public cloud environment.
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The SASE platform is designed to provide comprehensive SD-WAN, firewall-as-a-service, zero-trust network access, and secure web gateway functionality in the cloud, in the office, or on the device.
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The new and forthcoming offerings were announced on the same day as research showing widespread concern among IT decision-makers about the ability of their current solutions to keep data safe from mounting security threats.
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The new offering features two Lenovo ThinkSystem SE350 edge servers pre-loaded with an edge-optimized software suite from VMware that combines its vSphere, vSAN, and Tanzu products in one package.
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Called RiskResponder, the new tool is designed to give MSPs an intuitive, consistent way to act on an expanded list of security dangers that now includes invalid remote desktop connections and disabling local security tools like Microsoft Defender.
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The new tool draws on a workflow automation engine to help end users resolve support issues without assistance from a technician, saving them time while raising an MSP’s productivity.
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The new Arcserve N Series, which combines Arcserve’s own UDP platform with products from Nutanix and Sophos, is designed to meet a wide range of backup, business continuity, and disaster recovery needs through a single, all-in-one SKU.
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The new devices, which are the company’s first online double-conversion lithium-ion products, are smaller and lighter than units with lead acid batteries and have a longer lifespan, Eaton says, resulting in lower TCO despite higher upfront costs.
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Version 5.2 of the vendor’s flagship product, which arrived this week, lets MSPs collect, store, and view information about organizations, devices, networks, Active Directory implementations, and more.
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