IT and Business Insights for SMB Solution Providers


February 10th, 2023 | Rich Freeman
Introduced just 72 days after ChatGPT’s debut, a new integration between the OpenAI technology on one side and both ConnectWise Automate and ConnectWise RMM on the other aims to help technicians automate ticket resolution processes faster. - Read More
February 9th, 2023 | Rich Freeman
An optional add-on to the vendor's SentinelOne-powered EDR solution, N-able Managed Endpoint Detection and Response provides 24/7/365 assistance from security analysts at SentinelOne’s security operations center. - Read More
February 8th, 2023 | Rich Freeman
An addition to the vendor’s Trusted Partner Program, Secureframe for MSPs is designed to help MSPs and MSSPs deliver automated compliance services. - Read More
February 8th, 2023 | Rich Freeman
The zero-trust security vendor’s allowlisting technology, which normally blocks any process not explicitly OKed in advance for use in client environments, now permits Pia’s managed services automation solution to interact with protected endpoints by default. - Read More
February 7th, 2023 | Rich Freeman
The deal is ScalePad’s latest step toward building a product family aimed at raising MSP productivity in four areas: automation, standardization, strengthening access to information, and increasing operation maturity. - Read More
February 7th, 2023 | Colleen Frye
At last week's ChannelPro SMB Forum in Dallas, Fortinet's Joel Boyd discussed plans to help partners expand sales to existing customers and future "as-a-service" offerings. - Read More
February 6th, 2023 | Rich Freeman
FortiSP5, the vendor’s latest custom application-specific integrated circuit, will power a forthcoming wave of entry and mid-range FortiGate firewalls due to reach market later this year. - Read More
February 6th, 2023 | Rich Freeman
Announced on the opening day of the hardware giant’s new fiscal year, the updates are designed to accelerate adoption of Dell’s APEX hardware-as-a-service offering and create new opportunities for partners to profit from end user ESG initiatives. - Read More
February 6th, 2023 | Rich Freeman
The new features include a new collateral design and customization system, a mobile app, tighter integration with ConnectWise PSA, and a new module that will let users place and receive calls through third-party VoIP solutions. - Read More
February 3rd, 2023 | Rich Freeman
The unified Kaseya and Datto partner program officially introduced this week joins further past, present, and future investments in partners, according to Kaseya EVP of Channel Dan Tomaszewski (pictured). - Read More