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Smart Hotels: Page 2 of 2

Channel pros interested in the smart building vertical will find hotels are looking to improve the customer experience and lower costs. By James E. Gaskin

Another use case is predictive maintenance. “The HVAC and elevators in hotels lag most new office buildings,” Rook says. “The average age of a hotel AC unit is 15 years.” Elevators have a seven-year life span, he adds, “so you want sensors on everything to watch for needed maintenance,” on both those systems.

Sensors can send data through a local edge device to the hotel's IT network for aggregation, or direct to the cloud through a Wi-Fi or cellular data link. Both options are familiar to any IoT integrator, and an affordable solution for hotel operators. "Eighty percent of all sensors actually consume very little data," says Rook, which is one reason 1NCE can keep its network transmission costs low.

Looking ahead, Rook expects the range of IoT technologies used in hotels to expand. Even for hotels that have already digitized check-in/-out, further “smart” upgrades are likely, he says. "Check-in wasn't a tech problem when COVID came, but technology appeared to solve the problem. When you drive change across an industry, you change everything."

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About the Author

James E. Gaskin's picture

JAMES E. GASKIN is a ChannelPro contributing editor and former reseller based in Dallas.

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