MSP Technology News Headlines
Kaseya’s acquisition of Technology Marketing Toolkit and Ingram Micro’s ransomware attack lead this week’s headlines. But we have lots of other interesting technology news from all over the industry. From cyber attacks to product enhancements to telling industry reports, you’ll want to stay in the know. Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down!
Kaseya Extends Community Investment with Addition of Technology Marketing Toolkit
Kaseya has officially partnered with TMT to boost its MSP community support, adding peer groups, business coaching, marketing assets, and events under its Partner First ecosystem.
Key quote from the press release:
“We’ve done an outstanding job helping MSPs maximize growth, profitability, and operational efficiency through our community programs. The addition of TMT means our customers will have more access to sales and marketing resources that will help them grow even faster.” — Gary Pica, chief community officer, Kaseya
➡️ Robin Robins’ blog post on the acquisition: We Interrupt Our Regularly Scheduled Program for – Breaking News!
➡️ Previous Robins coverage from ChannelPro: You’re Losing Millions: Robin Robins’ Technology Marketing Toolkit Reveals Top MSP Marketing Mistakes
Ingram Micro Suffers Ransomware Attack
The global IT distributor experienced a ransomware incident over the July 4 holiday weekend, impacting internal systems, ordering platforms, and customer order processing. The attack was contained and remediated, and service was restored by July 9.
The statement from the press release:
“Ingram Micro recently identified ransomware on certain of its internal systems. Promptly after learning of the issue, the company took steps to secure the relevant environment, including proactively taking certain systems offline and implementing other mitigation measures. The company also launched an investigation with the assistance of leading cybersecurity experts and notified law enforcement. Ingram Micro is working diligently to restore the affected systems so that it can process and ship orders, and the company apologizes for any disruption this issue is causing its customers, vendor partners, and others.” — Ingram Micro
➡️ More ChannelPro Coverage: No One Is Immune: Ingram Micro Ransomware Attack Underscores the Universal Threat to Businesses
Auvik’s 2025 IT Trends Report Highlights Challenges and Opportunities for MSPs
Auvik’s annual report reveals key trends shaping the MSP landscape, from tool overload and burnout to remote work readiness and AI policy gaps.
Key takeaways from the report:
- Remote Work is the Norm: 87% of MSPs support remote work for clients at least some of the time, requiring secure, high-performance infrastructure across unpredictable environments.
- Tool Overload Impacts Visibility and Well-being: Half of MSPs use 10-plus tools for network management. 44% say lack of real-time visibility hampers effectiveness, contributing to widespread burnout.
- Burnout Is Pervasive: 60% of IT pros report moderate to severe burnout, with workload and tool sprawl reducing productivity and blocking upskilling efforts.
- Automation, Consolidation, and Training Are Essential: These are key strategies to support overwhelmed MSP staff and improve operational resilience.
- Rising Budgets Mean MSPs Must Adapt: 70% of IT departments plan to increase budgets in 2025. MSPs that offer cloud/SaaS monitoring, AI policy guidance, and staff training are best positioned to capture that spend.
Barracuda Unveils Entra ID Backup Premium to Safeguard Identity Data
New SaaS offering extends Microsoft Entra ID protection by providing fast, reliable backups of 13 essential identity components. This goes beyond the standard 30-day retention and boosts resilience for MSPs and IT teams.
Key quote from the press release:
“Identity is the control plane of today’s digital business. Any disruption can halt operations and expose organizations to security risks. With Entra ID Backup Premium, we are closing a critical gap in the identity protection lifecycle by adding fast, reliable recovery to our proven detection and response capabilities. Unlike point solutions that focus only on backup or monitoring, Barracuda delivers a unified, end-to-end approach that makes Entra ID protection simpler, stronger, and more resilient so organizations can stay secure, compliant, and operational.” — Neal Bradbury, chief product officer, Barracuda
Cynomi Unveils Business Impact Analysis and Business Continuity Planning Features to Elevate Cyber Resilience
The new capabilities within Cynomi’s platform allow organizations to model cyberattack impacts, simulate disaster recovery scenarios, and test plans to ensure operational continuity.
Key quote from the press release:
“Organizations need cyber resilience strategies that go beyond detection and alerting. They must actively evaluate the business impacts of an attack and be ready to respond with confidence. Our new modules enable teams to understand what matters most, simulate breaches or outages, and test their response planning so they can quickly recover and keep operations running.” — Tal Melamed, co‑founder and CTO, Cynomi
Fortinet Report: Shift in OT Cybersecurity Leadership and Positive Security Trends
Fortinet’s 2025 State of Operational Technology Cybersecurity report shows growing executive responsibility and measurable progress in reducing cyber risks for industrial environments.
Key takeaways from the report:
- Executive Ownership of OT Security Rises: 52% of organizations reported that the CISO or CSO is responsible for OT cybersecurity, up from just 16% in 2022.
- OT Security Maturity Improves: 26% of respondents reached Level 1 maturity (visibility and segmentation), a 6-point increase year over year.
- Fewer Disruptions Impact Revenue: Operational outages tied to intrusions dropped from 52% in 2024 to 42% in 2025.
- Cyber Hygiene and Awareness Matter: Basic practices and improved training are credited with reducing business email compromise. Meanwhile threat intelligence adoption jumped 49%.
SonicWall Announces Elevate 2025 Regional Partner Roadshow
Launching in September across 25 cities worldwide — including North America, LATAM, EMEA, and APJ — new event series brings product experts and channel leaders directly to partners.
Key quote from the press release:
“Elevate 2025 is where vision meets action. … We’re meeting our partners where they are, bringing insights, innovation, and collaboration directly to their doorstep. Our partners are essential to everything we do and Elevate is a celebration of their role in shaping the future of cybersecurity.” — Jason Carter, chief revenue officer, SonicWall
Timus Networks Appoints Co‑founder Ahmet Polat as CEO
Key quote from the press release:
“Our mission is not only to secure networks. It’s to make MSP operations smoother, more scalable, and ultimately more profitable. We will double down on empowering MSPs with a platform that delivers secure access, total control, and actionable insights, without the usual headaches of enterprise-grade security.” — Ahmet Polat, CEO, Timus Networks
Galactic Advisors and Kaseya Collaborate to Address Critical Vulnerabilities in Network Detective
In a joint effort to improve MSP software security, Galactic Advisors worked with Kaseya to disclose and remediate two credential-handling vulnerabilities in the Network Detective platform.
Key quote from the press release:
“At Galactic, our mission is to help MSPs avoid cyber liability. This means holding the tools they rely on to the highest security standards. We’re proud of our team’s diligence and of Kaseya’s willingness to engage transparently and take immediate action.” — Bruce McCully, CEO, Galactic Advisors
Sophos Managed Risk Expands with Internal Attack Surface Management
Adding unauthenticated internal scanning powered by Tenable, Sophos’ IASM gives organizations visibility into internal blind spots within a unified managed risk platform.
Key quote from the press release:
“With Sophos Managed Risk, organizations gain an attacker’s-eye view to identify and prioritize remediation of risks before adversaries can exploit them. The solution offers a unified view of both internal and external exposures, prioritized by risk and paired with clear remediation guidance. This enables organizations to focus their efforts where it matters most, on the most critical vulnerabilities, resolving them rapidly.” — Rob Harrison, senior vice president, product management, Sophos
Athena Security Introduces H‑Shield to Secure Healthcare’s Digital Front Door
Expanding beyond its physical screening systems, Athena Security debuts a private, authenticated DNS platform to protect critical PHI and PII data for healthcare clients.
Key quote from the press release:
“We built our reputation guarding the physical entryway to buildings, stopping threats before they can enter. With H‑Shield, we are applying that same proactive philosophy to the digital front door of your organization. We are prioritizing our life‑safety customers first because their need to protect their clients’ PII and PHI data is absolute.” — Lisa Falzone, president, Athena Security
NordVPN Report: 94B Stolen Cookies Revealed on Dark Web, Rising Session Threats
New research shows a 74% increase in stolen cookies since 2024, many actively enabling attackers to hijack sessions and access sensitive accounts.
Key takeaways from the report:
- Cookie Heist Grows: Nearly 94 billion cookies have been exposed on dark web markets, up from 54 billion last year.
- Active and Exploitable: More than 20% remain active, offering attackers real-time access to sessions and accounts.
- Malware at Scale: Infostealer malware is behind the theft: Redline (42 billion cookies), Vidar (~10 billion), LummaC2 (~9 billion), and CryptBot (with an alarming 83% of its stolen cookies still active).
- Valuable Data Inside: Stolen cookies contained user IDs, session tokens, authentication data, logins, names, emails, addresses, and even sensitive attributes like sexual orientation.
- Global Reach: Cookies originated from users in 253 countries, including over 3.6 billion from the U.S. alone. They also appeared across Windows, macOS, and more.
- High-risk Session Hijacks: Attack tools allow hijacking sessions, bypassing passwords and MFA, and enabling account takeovers in social media, banking, and corporate systems.
WatchGuard Reveals 171% Surge in Unique Malware as AI-driven Attacks Evade Traditional Defenses
WatchGuard’s Q1 2025 Internet Security Report highlights a dramatic rise in evasive, AI-powered threats, demanding advanced, adaptive cybersecurity strategies.
Key quote from the press release:
“The AI war is here. Attackers are increasingly relying on social engineering and phishing techniques supercharged by AI tools. Attackers now have the capabilities to launch highly targeted campaigns at scale using automated pipelines, emphasizing the need for organizations to adopt robust, precise, and powerful security measures to stay ahead of the advancements in AI and the evolving cyber risks.” — Corey Nachreiner, chief security officer, WatchGuard Technologies
Portnox Unleashes Fast, Frictionless Cloud‑native ZTNA
Portnox’s new ZTNA solution offers blazing-fast, agentless, passwordless access to internal web-based apps with no VPN, client, or network reconfiguration required.
Key quote from the press release:
“We’ve engineered a solution that not only significantly strengthens security but also enhances the user experience because the best security is virtually invisible: fast, seamless, and frictionless. By eliminating the reliance on traditional VPNs and streamlining access controls, we empower businesses to embrace a true Zero Trust model with remarkable simplicity.” — Denny LeCompte, CEO, Portnox
Axonius Rolls Out Major Enhancements to Asset Cloud Platform
In a four-day rollout, Axonius unveiled a series of upgrades to its Asset Cloud platform. These are aimed at streamlining security workflows, expanding exposure visibility, and improving identity governance and user experience.
Key highlights from the official blog:
- Workflows and Automation: Axonius introduced no-code multistep automation, advanced IT ticketing with “Axonius Cases,” and over 500 pre-built enforcement actions for systems like CrowdStrike, Okta, and Azure AD.
- Smarter Risk Management: New exposure visibility for over 40 asset types, explainable risk scoring, and prioritization logic improves vulnerability response and decision-making.
- Identity Governance: Unified entitlements, real-time access rule revocation, and AI-powered profile recommendations enable scalable identity control across systems.
- Platform UX Enhancements: A redesigned experience features a self-healing environment, 600-plus API endpoints, OpenAPI v3 support, and 30% faster task execution across the platform.
ManageEngine Survey Finds Shadow AI Soaring in Enterprises with Big Governance Gaps
A new report surveying 700 IT decision-makers and professionals across the U.S. and Canada reveals shadow AI is pervasive. This brings serious risks but also hints at unmet business needs.
Key takeaways from the report:
- Unapproved AI tools Now Common: 70% of IT leaders spotted unauthorized AI use. 60% of employees reported using them more than last year, particularly for meeting summaries (56%) and brainstorming (55%).
- Security Risks are Top Concern: Nearly all IT leaders flagged data leakage as the primary threat, as over 30% of employees admitted to uploading sensitive info into unsanctioned AI tools.
- Governance Not Keeping Pace: Around 85% of ITDMs said employee AI adoption outpaced IT vetting. Meanwhile, only 57% said their policies can adapt to new tools.
- Demand for Policy, Control, Education: 63% backed integrating approved AI into workflows, 61% wanted clearer usage policies, and 66% said better risk education would improve compliance.
Image Credits: Auvik, Fortinet, LinkedIn, NordVPN, Portnox
