Business Strategy
Channel Insights
Stay Connected
Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


ChannelPro Network Awards

hello 2
hello 3


January 20, 2022 |

Datto Buys EDR Vendor Infocyte

The deal will both arm Datto to enhance the threat detection and response capabilities of its RMM solution and give MSPs more ways to protect and collect revenue from customers, according to CEO Tim Weller.

In the latest expansion of a steadily growing set of security technologies and applications, Datto has acquired endpoint detection and response vendor Infocyte.

Terms of the transaction, which has already closed, were not revealed. According to CEO Tim Weller in a conversation with ChannelPro today, the deal will enable Datto to enhance the existing threat detection and response capabilities of its remote monitoring and management solution, Datto RMM.

“Datto RMM has always had a very strong security core,” he says. “We’re working every day to try to raise that perimeter wall so to speak.”

Infocyte’s products will also give Datto’s MSP partners more ways to protect and collect revenue from customers, Weller adds. “Some of the tech will go into core RMM. Some of the tech will go into some new security offerings.” 

Founded in 2014 by former leaders of the U.S. Air Force Cyber Incident Response Team, Infocyte offers detection and response products for endpoints, data centers, and cloud environments. In addition to EDR, the company provides risk assessment and incident response services along with a managed detection and response service backed by a security operations center and analyst team. Specific plans for that part of the business are still to be determined.

“It’s definitely something we will think about how to integrate into the stack,” Weller says, noting that most users of the service at present are managed security service providers who use Infocyte to augment SOCs of their own, rather than MSPs looking to outsource threat monitoring to 24/7 experts.

According to Weller, the Infocyte acquisition followed a “serendipitous” sequence of events rather than a concerted effort to buy an EDR vendor. 

“We met them last summer,” he says. “We were very like-minded and we loved their tech.” The company’s channel-focused sales model also made an impression, as did its team. “You’re not buying just the tech,” Weller says. “You want the people to come and help you build and extend the lead.”

Timing for when Infocyte technology begins appearing in Datto RMM is still in flux but likely to be later this year. “Second half is probably a decent guess,” Weller says, noting that integration discussions between Datto and Infocyte developers are just now getting underway. “They met during due diligence, but with omicron it’s been a little hard to meet in person too often.”

Today’s announcement marks the latest step in an intensifying emphasis on security by Datto amid skyrocketing threat activity and sharply rising sales of security products and services. That campaign began years ago with measures aimed at better protecting Datto’s own products from attack. In 2019, for example, the company began implementing the Business Security in Maturity Model (BSIMM), a rigorous set of application security best practices.

“It doesn’t make sense for an MSP to spend all their time selling security if they don’t have confidence in the security of their own platform,” Weller says.

The company added anti-ransomware functionality to Datto RMM late in 2020, and began rolling out resellable security products last year. Those offerings include a Microsoft Azure continuity system introduced last September and SaaS Defense, a threat protection solution for Microsoft 365 released the following month. That product was based on technology Datto acquired in March 2021 along with Israeli threat detection vendor BitDam.

Additional, unspecified products are under construction internally. “We have a number of teams working on software solutions in the security space,” Weller says, adding that those products and any future acquisitions will revolve around the two areas Datto has focused on to date, RMM-based security and SaaS protection.

“The more complete we can make those stacks, the easier it is for MSPs to monitor, manage, protect, detect, respond—all those stages of the NIST framework that are all very important to MSPs—and the more integrated that is, the better,” he says. 

The end result of its investments, according to Weller, will ultimately be an extensive but not comprehensive security portfolio. “I think we will build a complete or substantial technology stack in security for sure,” he says. “I don’t think we’ll ever be 100% of everything to everybody.” In crowded, mature markets like antivirus and firewalls, for example, Datto is likely to continue relying on integration with third-party providers rather than build products of its own.

“Datto’s always had open ecosystem roots,” Weller says.

Leading Datto competitors have been executing strategic plans for security in recent years too. ConnectWise, for example, has assembled a sprawling family of security offerings, partly by purchasing companies like Continuum, Perch Security, and StratoZen. Kaseya’s lengthy list of security-related acquisitions includes ID Agent, Graphus, and RocketCyber, while N-able has bought Passportal, Protected Networks, and SpamExperts, among others, and forged integration alliances with DNSFilter, SentinelOne, and Microsoft.

Editor’s Choice

Deepfakes + Generative AI = Major Problems for Business

May 14, 2024 |

Deepfakes that can’t be distinguished from reality threaten to shatter the fundamental hierarchy of human trust and impact businesses.

Deep Dives and Round Ups: Why MSPs are Lining up for Online Events Again

May 9, 2024 |

Discover how MSPs can leverage ChannelPro’s online events to enhance industry knowledge, participate in engaging tech discussions, and drive business success.

Built for the Channel: How AI and Deep Learning are Transforming the SOC for Partner Ecosystems

April 30, 2024 | Tony Pietrocola

The rise of AI-driven attacks has increased the need for an AI-driven response to allow MSPs and SMBs to move at the speed of an attack – not just in response to one.

Related News

Growing the MSP

Explore ChannelPro


Reach Our Audience