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Acer America
Acer America Corp. is a computer manufacturer of business and consumer PCs, notebooks, ultrabooks, projectors, servers, and storage products.


333 West San Carlos Street
San Jose, California 95110
United States


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October 29, 2018 |

Ingram Micro Arms Resellers with New Digital Demand Generation Program

Available in the U.S. and Canada at present and free to partners with vendor sponsorship, the new program provides all the elements of a complete search engine marketing campaign, including customized content and pay-per-click advertising.

Ingram Micro Inc. has introduced an online pay-per-click marketing program that seeks to help channel pros establish a digital presence for their brand while helping vendors get greater and more easily measured ROI on market development funds.

Called Partner Connect, the new offering has been in beta testing since earlier this year, and became generally available to partners in the U.S. and Canada today at Irvine, Calif.-based Ingram’s annual ONE conference, which is taking place now in National Harbor, Md., near Washington D.C.

VARs enrolled in Partner Connect receive all the elements of a complete search engine marketing campaign, including customized content, a unique domain name and landing site, three months’ worth of pay-per-click Google AdWords advertising, detailed reporting capabilities, and a performance tracking dashboard. The objective is to attract sales prospects to the landing page, where they can download a white paper or other collateral piece in exchange for their contact information.

All of the materials used in Partner Connect campaigns are developed by Agency Ingram Micro (AIM), Ingram’s in-house partner marketing team, and personalized to reflect a partner’s specific capabilities, areas of expertise, and location. AIM staffers also monitor results during campaigns and provide individual tutoring on mid-course corrections.

Resellers who wish to can use their own content instead of Ingram’s, and can also use Partner Connect’s underlying technology platform to conduct targeted email and social media marketing initiatives rather than pay-per-click search engine campaigns.

The “white-glove” assistance available through Partner Connect is what most distinguishes the program from other vendor and distributor marketing platforms, as well as marketing solutions like HubSpot, according to Dennis Crupi, executive director of marketing for Ingram.

“They can get a platform anyplace else,” he says. “They’re not going to get those services anyplace else.”

At least initially, most Partner Connect campaigns will be 100 percent paid for out of market development funds provided by vendors on behalf of specific resellers they identify. VARs without vendor sponsorship can leverage the program as well if they pay a one-time $1,500 setup charge plus $499 a month.

According to Crupi, Ingram developed Partner Connect in response to input from both vendors and resellers. Vendors want harder ROI measurements for MDF investments than traditional “analog” marketing efforts like lunch n’ learns can provide. Partners, meanwhile, want help establishing and popularizing a digital brand.

“They’re realizing that having a website does not mean they have a digital presence, and they realize that they need to begin to develop their brand online if they are to succeed in the future,” Crupi says.

Partner Connect addresses two of Ingram’s own top priorities as well, first by helping VARs produce a steadier flow of leads for solutions and services from companies on Ingram’s line card.

“We have the capability from where we sit to help generate end user demand and pull that demand back through the VAR on behalf of our vendor partners,” Crupi says.

Ingram is also currently focused on helping resellers expand their digital footprint and impact through differentiating marketing campaigns that produce concrete, quantifiable data. Partners and vendors alike can use that data to make mid-campaign adjustments, calculate returns on their marketing investments, and asses which demand generation tactics they should reuse in future campaigns.

Crupi emphasizes that Partner Connect is designed to complement rather than replace vendor marketing tools. That said, he adds, it differs from those resources in that it’s a program rather than a platform. “Everybody’s got a platform and there’s only going to be more platforms tomorrow,” he says. “Platforms are just a means to an end. Without the strategy and the services wrapped around the platform, it’s just another platform.”

Partner enablement has been a running theme of this year’s ONE event. Elsewhere today at the conference, Ingram launched new tools its partners can use to streamline order and licensing renewal management.

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