Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Now named GoTo, the company has ambitious plans to market a simplified portfolio of integrated remote management and unified communications solutions through a dramatically expanded set of partners, including MSPs.
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During the scramble to set up customers to work remotely, channel pros discovered the importance of proactive communication, setting expectations, leaning on relationships, and more.
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The unconventional partner program for MSPs who influence hardware orders rather than place them now pays 6% back on server and storage purchases, and is staffing up to support an anticipated 100% jump this year to 10,000 members.
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New features across the portfolio are designed to simplify and secure IoT solutions from cloud to the edge, according to Azure IoT executive Sam George (pictured).
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What a strange but short but strange week. We feel like a hurricane sandwich—Texas and Harvey behind us with Florida and Irma ahead of us. Can anyone find the switch to flip us back to normal? Until that time, let’s catch up with some of the news that blew away in the last hurricane or we missed while preparing for the next one.
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The hardware maker will ship servers running pre-installed copies of ClearCenter’s ClearOS operating system in a bid to give small businesses more affordable options for delivering gateway, networking, and other basic services.
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The cloud computing and dedicated hosting leader is in the opening stages of a major partner recruitment drive aimed at capitalizing on mounting demand for one-stop IT/telco shopping.
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The company’s portfolio of infrastructure building block solutions combines with Red Hat software technologies to deliver open source optimized solutions.
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