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This paper examines those responses to look at both the challenges and opportunities that managed service providers face with respect to de
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Neither a vacation nor several feet of snow is enough to keep Erick Simpson from joining Rich Freeman for a discussion of Eaton’s new partner program, how and why to build an employee certification program, and (just in time for Valentine’s Day) Tinder for cows.
Another week, another major managed services acquisition. Join co-hosts Erick Simpson and Rich Freeman as they discuss Carbonite buying Webroot, the merits of tracking service delivery metrics closely, and the chaos that ensues when you dump 80,000 cans of beer in the middle of a crowded street. - About us
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With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
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News
February 8th, 2019 | Rich Freeman
And that word is “synergy.” Joining forces will allow the two companies to deliver a complementary stack of data protection technologies to an equally complementary set of channel partners.
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News
September 6th, 2018 | Rich Freeman
The new TeamViewer Tensor includes robust auditability, account management, and deployment functionality. Forthcoming AR and IoT features in TeamViewer’s legacy solution are designed to enhance remote collaboration and device monitoring.
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Download
August 15th, 2018 | ChannelPro Weekly
Did you attend this year’s Microsoft Inspire partner conference? Bet you didn’t eat as many chicken fingers there as Rich did. Find out what else he snacked on during meetings, not to mention what he and Matt have to say about Microsoft’s slow but steady progress toward the big partner program and sales process changes it announced last year.
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Article
May 9th, 2018 | Colleen Frye
With a 2018 theme of “Roadmap to Profits Tour,” the second of four events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.
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Article
March 8th, 2018 | Colleen Frye
With a 2018 theme of “Roadmap to Profits Tour,” the first of four events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.
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Article
November 3rd, 2017 | Colleen Frye
With a 2017 theme of “Fast Lane to Success Tour,” the fourth and final event this calendar year offered interactive, in-depth conversations with some of the industry’s top channel pros and industry experts.
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Slide Gallery
October 31st, 2016 | Rich Freeman
In interviews with ChannelPro last week, Tigerpaw executives explained why the company won’t expand into RMM software and will ship updates more often—as well as why competition from managed print providers is a danger few MSPs see coming.
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Video
October 12th, 2016 | Rich Freeman
John Reumann, of RMM software maker Ninja MSP, discusses the changing qualities that make for success today in managed services.
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Article
September 16th, 2016 | Rich Freeman
Security software updates from HPE, an M&A-palooza, and an inadvertently risqué product claim from Apple were all among the stories we didn’t find time to cover this week.
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Article
September 8th, 2016 | Rich Freeman
Dramatic changes in the managed services industry have remote monitoring and management software makers introducing a burst of equally dramatic innovations.
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