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Documentation
Blog Entry
October 5th, 2018 | Karl Palachuk
If you're looking for some good resources to bookmark, start here:
Have you seen our YouTube Channel? We've got over 450 Videos over at https://www.youtube.com/user/smallbizthoughts.
Among them you'll find an SOP Playlist with over 160 quick SOP Videos.
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Resource
October 4th, 2018 | ChannelPro Weekly
Joined by veteran channel pro and all-around industry expert Dave Seibert, Matt and Rich chew over the news about Kaseya’s acquisition plans, Hewlett Packard Enterprise’s partner program updates, Dell’s new IoT surveillance solution, a documentation product from RapidFire Tools, and Microsoft’s new rules for Cloud Solution Provider program members who bill direct.
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News
September 18th, 2018 | Rich Freeman
Speaking at the vendor’s GlueCon partner event, vice president of product Luis Giraldo (pictured) said the documentation platform now collects data from Office 365 and Cisco Meraki deployments, and will soon support Auvik’s network management platform too.
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News
September 18th, 2018 | Rich Freeman
The new functionality lets MSPs upload configuration data about cloud services, network devices, and on-premises software to IT Glue’s documentation solution automatically.
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Blog Entry
September 15th, 2018 | Karl Palachuk
Just added a totally new SOP-related product to the Small Biz Thoughts Community: The Internet Domain Documentation Kit.
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Blog Entry
September 9th, 2018 | Karl Palachuk
The 4-volume set Managed Services Operations Manual has a new low price point!
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News
August 29th, 2018 | Rich Freeman
InDoc, a new and free feature of the vendor’s Network Detective Reporter solution, offers smaller and less established MSPs a lightweight, entry-level alternative to more sophisticated documentation products from companies like IT Glue and Passportal.
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Blog Entry
August 27th, 2018 | Karl Palachuk
People ask me:Exactly what will I get if I join the Small Biz Thoughts Community today?
Note: Community is at https://www.smallbizthoughts.org - Join today!
Well, today, a lot!And we're adding more stuff all the time.
Here's a 62 second video that answers the question:
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Blog Entry
August 13th, 2018 | Karl Palachuk
I posted a "News" update today on my YouTube Channel. Here's the big news:
First Free Class
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