Erick and Rich discuss the good news for MSPs and their clients in Datto’s new security research, list three questions every channel pro should ask their employees soon, and marvel at the pet fish who made a Pokemon purchase with their owner’s credit card.
Erick and Rich discuss why Pia’s AI-powered help desk automation solution is a sign of the times, why letting techs work remotely has advantages worth considering, and why the only defense against AI-based facial recognition tech might be AI-designed clothing.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
The latest major release of the quoting and procurement application for MSPs supports MFA via popular authenticator apps and the ability to share bundles and configurations across multiple installations, among other new features.
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Due within two weeks, the update will include support for MFA via authentication apps, a new set of procurement reports, and the ability to send order tracking numbers to end users automatically.
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Equipped to incorporate a user’s negotiated rates, the new connectivity lets users do side-by-side comparisons of listings from Amazon Business and other suppliers that accurately reflect expected margins for the first time.
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It’s dangerous out there, ma. Always use toofah. If you don’t believe me, take it from Matt, Rich and returning guest host Lawrence Cruciana, of Corporate Information Technologies.
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VendorRFQ is designed to accelerate the completion of sales quotes by helping channel pros collect and compare information on product availability, pricing, and more from multiple suppliers in real time through a centralized interface.
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While other vendors draw on private equity to build sprawling suites, the company behind QuoteWerks is independent and all-in on one channel need.
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First announced last month, the new QuoteWerks Web lets users access data previously available only in the product’s desktop edition through their web browser as well.
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Integration now includes support for purchase orders, item receiving, and automatic notifications to let users know when quotes need to be created from an Autotask Opportunity.
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