Intermedia, a provider of cloud IT services, introduced its new VoIP Scout network testing solution for partners at the 2015 Channel Partners Conference in Las Vegas. Intermedia’s VoIP Scout enables Hosted PBX and SIP Trunking resellers to conduct comprehensive self-service testing of their customers’ data networks in order to identify and mitigate potential issues that could impact voice quality or system performance.
VoIP Scout lets partners simulate the fullest potential load the VoIP services could conceivably put on the network over 3 to 5 business days. The scope and duration of the test allows partners to inspire confidence in customers that may otherwise be wary of VoIP or proactively address network issues that could prevent high quality VoIP service. A three-day test is the minimum sufficient period necessary to spot periods of congestion, says Intermedia, such as scheduled daily file backups that shorter tests will miss.
Intermedia’s VoIP Scout consists of three core components:
- The VoIP Scout Appliance for running tests via an inexpensive piece of dedicated hardware (ideal for locations with no available PCs and/or dedicated voice networks)
- The VoIP Scout Soft Client for running tests via on-site computer in the background
- The VoIP Scout Management Portal for scheduling, reviewing, and managing network tests
The VoIP Scout Soft Client and Management Portal are available free for all partners. The VoIP Scout Appliance is sold to partners at cost.
During the testing process, VoIP Scout will capture and analyze SIP and RTP information from the simulated calls and provide partners with periodic updates on key milestones via the VoIP Scout management portal. Once testing is complete, the partners will receive a notification with a pass or failing grade and be able to view and evaluate detailed graphical results.
For more information on Intermedia’s voice services including VoIP Scout, visit http://www.intermedia.net/.
